Front Office Manager (Local)

August 12, 2024

PANDANUS RESORT

Hạn nộp: 30/09/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Thành Phố Phan Thiết - Bình Thuận
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch
Ngành nghề
Tiền sảnh
Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng
Cập nhật
12/09/2024 16:31
MÔ TẢ CÔNG VIỆC

Personnel: recruitment, reward and discipline, conflict handling
Training: process, train employees
Professional activity: work related to GUESTS, collect comments and feedback from guests ensure the implementation of customer care, ensure guests always receive attentive, polite & prompt service, participate in the meeting at the beginning of the shift to convey to the staff information, coordinate with relevant departments to satisfy customers, make sure guest profiles are created correctly & correctly, avoiding duplicate customer profiles.
Work related to REVENUE, PRODUCTS: responsible for the implementation of services undertaken by the department, check guest room prices & service revenue ,check all daily problems related to guests, service quality for timely and quick handling, know the capacity, customer information check-in & guests out daily, responsible for checking the quality of VIP rooms, VVIP, advising in analyzing, identifying the needs of guests and competitors' activities, proposing services to attract guests & increase revenue.
Work related to EXPENSES, GOODS, CCDC, ASSETS: check the status of use and operation of devices, machinery, equipment and tools for proper service, safety, hygiene and cleanliness ,control costs and propose controls to the Executive Board.
Jobs related to DEPARTMENT PERSONN: supervise employees to ensure the performance of work in accordance with procedures, standards & work style, check the performance of uniform behavior of employees when entering the shift, organize a meeting at the beginning of the shift , schedule work schedules for employees weekly and adjustments arise , coordinate employees to perform work.
Develop a plan: develop weekly, monthly and yearly plans on personnel - training, business activities, investment of the department and submit it to the Board of Management, develop the implementation of approved plans.

QUYỀN LỢI ĐƯỢC HƯỞNG

Competitive salary
Housing allowance
Accident Insurance (24/7)
Social insurance
Other benefits for Management

YÊU CẦU CÔNG VIỆC

Bachelor degree in related field
2+ year experience at same position in Hotels/Resorts 4-5*
Strong Administration skills, along with excellent communication and negotiation.
Detailed knowledge of working practices of Front Office
Computer literate, Opera soft ware
Good health, mature and pleasant personality and neat apperance.
Able to cope with pressure.
Good English language skills

YÊU CẦU HỒ SƠ
Please send CV to: hrm(at)pandanusresort.com or contact Ms. Phuong at: 0905 012 124 for further information.

We regret to inform you that this job opportunity is no longer available