Front Office & Guest Services Intern

July 19, 2024

RMC Asia

Hòa Bình

TEMPORARY & INTERN & FULL TIME

RMC Asia is inviting aspiring talents to join front office & guest services internship at Avana’s 5-star resort in Hoa Binh, Vietnam! This program is one of our Cultural Exchange Program options, along with management training and contractual positions in international-scale hotels and resorts across Asia. Immerse yourself in opportunities to learn from industry professionals and prepare for your future career. Don't miss out on this thrilling opportunity – apply now!
DETAILS

Host: A 5-Star Resort by Avana
Destination: Hoa Binh, Vietnam
Department: Front Office
Program: Hospitality & Business Internship
Intake: September - November 2024
Duration: 6 - 12 months

FRONT OFFICE & GUEST SERVICES - RESPONSIBILITIES

Greeting guests upon arrival and making them feel welcome
Performing and administering check-ins and check-outs
Assigning rooms and taking care of administrative duties
Processing guest payments
Being a source of information to guests on various matters such as transport and restaurant advice
Accommodating general and unique requests
Understanding all hotel room categories, room rates, packages, and promotions
Communicating with all departments to fulfill guest requests
Handling complaints & diffusing conflict or tense situations with guests
Other related duties in the front office department

GENERAL REQUIREMENTS

Experience in front office
Enrolled students only
School, college, or university reference letter
Fluent English
Well-groomed
Pleasant personality
Clean criminal record
No drug abuse
Minimum 6 months passport validity

PROGRAM BENEFITS

Accommodation
Visa sponsorship
Monthly allowance
3 on-duty meals per day
Local transportation
Uniform with laundry service
Travel and health insurance
Arrival support
Recruitment opportunity by the host
An unforgettable educational travel experience
Additional benefits provided by the host!

Job Types: Full-time, Temporary, Internship
Contract length: 6 months
Pay: 6,000₫ - 12,500₫ per month
Application Question(s):

Are you an enrolled student or a recent graduate?
Do you have any experience in or related to Front Office, Guest Services, Reception, Concierge, Customer Service or similar fields?

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