September 9, 2024

DHL

Hà Nội

Business Development Executive

Key Activities:

§ Seeks and prospects for MBC targets to win new customers generally in the 30k – 500k range Net Sales per annum

§ Plans and manages medium-sized Business Customers

§ Builds rapport and trust with customers by being informed about customer’s business and the market

§ Assesses the type and size of customer needs

§ Recommends solutions based on customer needs by using industry knowledge

§ Closes business connecting a customer need with a DHL solution and the value it may create for the customer

§ Supports customer retention by conducting joints visits with Product, TL and organizing workshops inviting customers to share information on updated regulations, products, etc.

§ Uses networks within the various Sales channels within DP DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs

§ Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)

§ Completely uses DGF CRM

§ Transfers SC with high value potential to key account Sales channel and opportunities with lower value to Tele Sales (in case lead was not assigned correctly)

§ Other tasks assigned by line manager

Requirements:

§ Deep knowledge on DGF products (AFR/OFR)

§ Good communication and presentation skills, ideally selling experience in competitive markets

§ High degree of self-confidence, initiative, and commitment

§ PC literate, excellent organizational, communication incl. telephone and writing skills