Join Littlebellies as a Remote Call Center Agent! Are you a dynamic, proactive, and accountable professional with a passion for delivering outstanding customer service? Littlebellies, a rapidly growing family-owned business in the US seeks talented individuals to join our Remote Call Center team. Requirements:
Communication Skills: Strong phone and verbal communication skills, coupled with active listening abilities.
Customer Focus: Adaptability to different personality types and a genuine commitment to customer satisfaction.
Multitasking Skills: Ability to handle multiple tasks, set priorities, and effectively manage your time.
Qualifications:
Proactive Attitude: Take initiative and anticipate customer needs.
Responsibility: Strong sense of responsibility in handling customer interactions.
Accountability: Own your tasks and ensure seamless execution.
Customer Service Oriented: Dedicated to providing excellent service.
Responsibilities:
Manage Calls: Handle inbound and outbound calls in a timely and professional manner.
Effective Communication: Follow communication scripts when addressing various topics.
Record Keeping: Maintain comprehensive records of all conversations in our call center database.
Technical & Physical Requirements:
High-Speed Internet: Stable internet connection with a minimum of 20 MB upload and download speeds.
Modern Equipment: Modern laptop/desktop with a working headset and mic (minimum i5 10th generation processor and 8GB RAM).
Quiet Workspace: Quiet and distraction-free work environment.
Backup Systems: Power and internet backup to ensure uninterrupted service.
Note: Meeting the technical requirements is crucial for the application process. Why Join Us?
Work from Home: Enjoy the flexibility of working remotely for a thriving family-owned business in the US.
Be a Crucial Part: Contribute to a growing team and make a significant impact.