Are you a flexible and customer-oriented individual, and possess a friendly, client-first attitude? DOES THIS LOOK LIKE YOU?
Empathetic Listener: Understands and responds to customer needs with genuine concern and care.
Problem Solver: Proactively addresses and resolves issues, ensuring customer satisfaction.
Detail-Oriented: Pays attention to details to provide accurate and thorough assistance.
Continuous Learner: Always seeks to improve and update skills to better serve customers.
ATTENTION JOB SEEKERS!
PLEASE DO NOT APPLY IF YOU ARE CURRENTLY EMPLOYED OR WORKING FREELANCE
CONTRACTORS ARE PAID WEEKLY | $4 HOURLY BASE RATE
RECOGNITION AND REWARD: WE ACKNOWLEDGE DILIGENCE AND HARD WORK THROUGH PERFORMANCE-BASED INCREASES FOR CONSISTENT GOOD PERFORMANCE
RESPONSIBILITIES:
Handle incoming and outgoing calls, and assistance regarding coverage issues, customer complaints, and general inquiries.
Introduce products via outbound calls by addressing customer needs, communicating value, and building trust with prospective and existing clients.
Provide recommendations to customers regarding new insurance policies, changes to existing policies and the claims process.
Proactively engage with customers, addressing complaints with appropriate responses and alternatives, and follow up to ensure resolution.
Identify opportunities to upsell products and go the extra mile to enhance customer interactions.
Maintain detailed records of calls and capture valuable information.
REQUIREMENTS
Personal work equipment: Desktop computer with a camera or a laptop computer with WINDOWS Operating System (OS) and MS Office.
USB noise-canceling headphones.
Internet speed of at least 50 Mbps, with backup power and internet.
Willing to work Pacific Standard Time
Can start immediately
Apply today to join our growing team of remote professionals from around the globe! Please send your most updated RESUME (in English) with your 30-second video introduction by filling out our online application form here: https://globalguardins.com/ggis-join-our-team/ Job Type: Full-time
We regret to inform you that this job opportunity is no longer available