Job Opportunities in Venezuela
September 10, 2024
Global Guard Insurance, Inc.
Caracas
FULL TIME
Spanish Customer Experience (Remote)
Are you a flexible and customer-oriented individual, and possess a friendly, client-first attitude?
DOES THIS LOOK LIKE YOU?
Please send your most updated RESUME (in English) with your 30-second video introduction by filling out our online application form here: https://globalguardins.com/ggis-join-our-team/
Job Type: Full-time
DOES THIS LOOK LIKE YOU?
- Empathetic Listener: Understands and responds to customer needs with genuine concern and care.
- Problem Solver: Proactively addresses and resolves issues, ensuring customer satisfaction.
- Detail-Oriented: Pays attention to details to provide accurate and thorough assistance.
- Continuous Learner: Always seeks to improve and update skills to better serve customers.
- PLEASE DO NOT APPLY IF YOU ARE CURRENTLY EMPLOYED OR WORKING FREELANCE
- CONTRACTORS ARE PAID WEEKLY | $4 HOURLY BASE RATE
- RECOGNITION AND REWARD: WE ACKNOWLEDGE DILIGENCE AND HARD WORK THROUGH PERFORMANCE-BASED INCREASES FOR CONSISTENT GOOD PERFORMANCE
- Handle incoming and outgoing calls, and assistance regarding coverage issues, customer complaints, and general inquiries.
- Introduce products via outbound calls by addressing customer needs, communicating value, and building trust with prospective and existing clients.
- Provide recommendations to customers regarding new insurance policies, changes to existing policies and the claims process.
- Proactively engage with customers, addressing complaints with appropriate responses and alternatives, and follow up to ensure resolution.
- Identify opportunities to upsell products and go the extra mile to enhance customer interactions.
- Maintain detailed records of calls and capture valuable information.
- Personal work equipment: Desktop computer with a camera or a laptop computer with WINDOWS Operating System (OS) and MS Office.
- USB noise-canceling headphones.
- Internet speed of at least 50 Mbps, with backup power and internet.
- Willing to work Pacific Standard Time
- Can start immediately
Please send your most updated RESUME (in English) with your 30-second video introduction by filling out our online application form here: https://globalguardins.com/ggis-join-our-team/
Job Type: Full-time
We regret to inform you that this job opportunity is no longer available
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