Job Opportunities in United States

Responsibilities
Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of Tik Tok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make Tik Tok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At Tik Tok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe Tik Tok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

Tik Tok Shops Supply Chain & Logistics is seeking experienced talents. The team is dedicated to innovating and streamlining Tik Tok Shop's transportation network and this pivotal role is at the forefront of shaping scalable and efficient transportation strategies.

Responsibilities:

• Plan and coordinate transportation activities with carriers, freight forwarders, and logistics service providers to optimize freight movements, minimize transportation costs, and meet service level agreements (SLAs).
• Collaborate with procurement, warehouse operations, sales, and customer service teams to align transportation plans with inventory availability, customer demands, and business priorities.
• Support negotiating carrier contracts, rates, and service agreements based on transportation needs, lane requirements, capacity constraints, and market conditions.
• Communicate carrier performance metrics, track key performance indicators (KPIs), and conduct performance reviews to evaluate carrier performance, compliance with SLAs, and identify areas for improvement.
• Utilize transportation management systems (TMS) or logistics software to manage transportation data, track shipment statuses, and optimize routing and scheduling for efficient freight movements.
• Coordinate with carriers and internal teams to manage transportation exceptions, resolve shipment issues, and ensure timely delivery of goods to customers.
• Stay updated with industry trends, regulatory changes, and emerging technologies in transportation planning and logistics to drive continuous improvement and innovation.

Qualifications

Minimum Qualifications:

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Excellent communication skills with the ability to collaborate effectively with carriers, internal teams, and stakeholders to achieve transportation goals and objectives.
• Strong understanding of transportation modes (air, ocean, rail, trucking), carrier networks, freight rates, and transportation regulations. Relevant certifications of handling DG/Hazmat and DOT regulations.
• Proven experience (5+ years) in transportation planning, carrier operations, logistics coordination, or related roles within the logistics and supply chain industry.

Preferred Qualifications:

• Proficiency in using transportation management systems (TMS), logistics software, and data analytics tools for transportation planning and optimization.
• Analytical mindset with problem-solving skills, attention to detail, and the ability to analyze transportation data, identify trends, and make data-driven decisions.
• Ability to work in a fast-paced environment, prioritize tasks, and adapt to changing business needs and market conditions.

Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Tik Tok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdp T2
Job Information
The base salary range for this position in the selected city is $117333 - $219555 annually.

​

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

​

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

​

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

​

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

​

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

​

For Los Angeles County (unincorporated) Candidates:
​

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

​

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

​

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

​

3. Exercising sound judgment.