Job Opportunities in United States
November 19, 2024
University of North Dakota
Grand Forks
FULL TIME
Student-Athlete Medical Insurance Technician
Student-Athlete Medical Insurance Technician
495649
Grand Forks, North Dakota, United States
Athletics
Athletics
Full-time Staff
Closing on: Dec 3 2024
Salary/Position Classification
The purpose of the Student-Athlete Medical Insurance Technician position in the Department of Athletics at the University of North Dakota is to be responsible for all aspects of submission, payment and recordkeeping of medically related bills for student-athletes. The position will apply substantial knowledge of insurance programs, policies & procedures, and assess unprecedented problems requiring research and review. Position is also responsible for understanding and resolving insurance claims, disputes and investigations.
Duties & Responsibilities
Preferred Qualifications
- $39,000 - $47,276 annual, Non-Exempt (Eligible for overtime)
- 40 hours per week
- This position will work onsite our Grand Forks, ND campus.
The purpose of the Student-Athlete Medical Insurance Technician position in the Department of Athletics at the University of North Dakota is to be responsible for all aspects of submission, payment and recordkeeping of medically related bills for student-athletes. The position will apply substantial knowledge of insurance programs, policies & procedures, and assess unprecedented problems requiring research and review. Position is also responsible for understanding and resolving insurance claims, disputes and investigations.
Duties & Responsibilities
-
Insurance administration & financial operations
- Apply substantial knowledge of insurance programs, policies, and procedures.
- Analyze and resolve unprecedented problems that require research and review.
- Respond to in-depth questions and issues related to student-athlete insurance.
- Independently assess, understand, and resolve insurance claims, disputes and investigations on behalf of the student-athletes, athletic training staff, and Athletics Department.
- Process medical invoices in a timely fashion.
- Monitor student-athlete insurance verification and help with the process when applicable.
-
Communication
- Communicate professionally through both verbal and written communications with student-athletes, parents, athletic training staff, physical therapists, administrators, coaches, co-workers, Risk Management Office, Student Health Office and external constituencies (insurance companies and medical providers).
- Interpret guidelines, answer inquiries, and advise student-athletes, parents, coaches and others regarding insurance processes, services, forms and operations as applied to non-standard situations.
- Inform supervisor of any issues that may impact the department as a whole.
- Send periodic emails/newsletters to student-athletes and parents with updates and reminders throughout the academic year.
- Send welcome emails during the fall and spring semesters to new student-athletes and parents regarding medical bills and insurance processes.
- Attend individual team orientation meetings and present on medical billing & insurance processes, if applicable.
-
Process & procedure development & implementation
- Responsible for the development of appropriate policies and procedures related to insurance operations necessary for the UND Athletic department to comply with internal and external rules and regulations.
- Facilitate and document memorandum of understandings on insurance processes in conjunction with the policies and procedures manual
- Responsible for communicating any policy or procedures concerns to supervisor and/or athletic department senior staff.
- Responsible for reviewing current practices and determining best practices for insurance operations.
- Facilitate individual meetings with sports programs to discuss medical and insurance information and processes.
- Provide assistance in other Athletic Business Office operations such as, but not limited to, purchasing card reallocations, scanning of documents to digital drives, and Jaggaer/UND Marketplace.
- Other duties as assigned by Senior Assistant Athletics Director, Business Operations or Senior Associate Athletics Director/CFO.
- Strong interpersonal, verbal and written communication skills including active listening and critical thinking.
- Strong organizational skills.
- Detailed oriented.
- Ability to work independently and multitask.
- Ability to read, understand, and follow oral and written instructions including understanding medical practice terminology.
- Ability to maintain confidentiality with sensitive information.
- Must have commitment to NCAA compliance and follow all NCAA, conference and UND rules and regulations.
- Must provide support and encouragement and ensure the safety and well-being of the student-athletes.
- Associate’s degree in Business Administration, Accounting, Finance or a related field.
- One year of experience working directly with claims processing, coding, and billing and/or other insurance claims related duties.
- Microsoft Excel experience in a work environment.
- Valid Driver’s License.
- Successful completion of a Criminal History Background Check
Preferred Qualifications
- Health insurance policy benefits interpretation.
- Medical terminology/coding experience.
- HIPAA training experience.
- University/college student health insurance experience.
- Experience in a collegiate athletic work environment in any capacity.
Please note, all employment postings close at 11:55pm CST.
Position Benefits
Benefits include single or family health care coverage (UND pays the full premium), life insurance, employee assistance program, retirement plans with generous employer contributions, annual & sick leave in addition to 10 paid holidays.
Optional benefits include supplemental life, dental, vision, flexible spending account, supplemental retirement plans.
UND also offers an employee tuition waiver and a variety of professional development opportunities.
Find out more about UND's great benefits and perks here!
Benefits include single or family health care coverage (UND pays the full premium), life insurance, employee assistance program, retirement plans with generous employer contributions, annual & sick leave in addition to 10 paid holidays.
Optional benefits include supplemental life, dental, vision, flexible spending account, supplemental retirement plans.
UND also offers an employee tuition waiver and a variety of professional development opportunities.
Find out more about UND's great benefits and perks here!
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Additional Information
Find out why Grand Forks is Cooler.
All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.
Find out why Grand Forks is Cooler.
All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.
Need help?
Please email the Human Resources Department at UND.humanresources@UND.edu or contact us by phone at 701.777.4226. If you anticipate needing any type of accommodation to participate in any portion of the University's employment process, including completion of the online application process, please contact our office in advance of your participation or visit.
Please email the Human Resources Department at UND.humanresources@UND.edu or contact us by phone at 701.777.4226. If you anticipate needing any type of accommodation to participate in any portion of the University's employment process, including completion of the online application process, please contact our office in advance of your participation or visit.
Veteran’s Preference
Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 or a copy of NGB 22 from National Guard or Reserve (with a unit located in ND) or certification from the applicant's unit command that the individual is expected to be discharged or released from active duty in the uniformed services under other than dishonorable conditions not later than one hundred twenty days after the date of the submission of the certification. If claiming disabled veteran status, proof of eligibility includes a DD-214 and a current letter of disability dated within the past year.
Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 or a copy of NGB 22 from National Guard or Reserve (with a unit located in ND) or certification from the applicant's unit command that the individual is expected to be discharged or released from active duty in the uniformed services under other than dishonorable conditions not later than one hundred twenty days after the date of the submission of the certification. If claiming disabled veteran status, proof of eligibility includes a DD-214 and a current letter of disability dated within the past year.
Confidentiality of Application Materials
Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three or more finalists who will be invited to campus.
Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three or more finalists who will be invited to campus.
EEO Statement
The University of North Dakota is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other protected characteristic. Women, minorities, veterans, individuals with disabilities, and members of other underrepresented groups are especially encouraged to apply. Applicants are invited to provide information regarding their gender, race and/or ethnicity, veteran’s status and disability status as part of the application process. This information will remain confidential and separate from your application.
The University of North Dakota is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other protected characteristic. Women, minorities, veterans, individuals with disabilities, and members of other underrepresented groups are especially encouraged to apply. Applicants are invited to provide information regarding their gender, race and/or ethnicity, veteran’s status and disability status as part of the application process. This information will remain confidential and separate from your application.
Clery Statement
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at UND.edu. You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202.
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at UND.edu. You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202.
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