Security Officer (FT/PT)

September 17, 2024

Delaware Park Casino & Racing

Wilmington

FULL TIME

This position qualifies for a $500 signing bonus. $250 will be issued after the first 30 days and 80 hours worked. The remaining $250 will be given after the first 90 days and 240 hours worked.
JOB RESPONSIBILITIES:

Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount.
Maintain a constant vigilance to ensure the safety of patrons employees and company property.
Responsible for maintaining a professional demeanor.
Enforce and adhere to Delaware Park Policy and Procedure.
Responsible for enforcing security procedures at all assigned posts.
Assists in the transfer of monies from one area to another.
Patrol grounds in security vehicle as assigned.
Displays a courteous and helpful attitude at all times when dealing with the public and Builds Rewarding Relationships.
Knowledgeable and actively promotes company marketing and promotional events and is proficient in answering guest questions.
Communicate (both written and verbal) with and promote positive team member and guest relations.
Maintain professionalism at all times when working with other team members and/or guests.
Performs all other duties as assigned.

JOB REQUIREMENTS:

Previous Security experience is preferred.
Must be able to successfully complete and maintain the background check and licensing process, required by the Delaware Lottery during employment.
Valid driver's license required.
Must be able to lift fifty (50) lbs. without difficulty.
Ability to work independently with minimal supervision.
Act with discretion and maintain confidentiality in handling sensitive information.
Must be able to wear and appear comfortable in the assigned uniform provided by Delaware Park.
Must be able to sit, walk and/or stand for an eight (8)-hour shift without difficulty.
Must be able to lift, push, pull, carry up to 50 lbs. and kneel, squat, and/or grasp as needed.
Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.
Zone assignments covering large areas with long walking distances, Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting, and variation of climate control.
The ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management is mandatory.
Must be able to handle all types of guest-related situations; relay all guest compliments and complaints to department management.