Job Opportunities in United States
November 14, 2024
Battle House Hotel & Spa
Mobile
FULL TIME
Rooms Manager
At Battle House Hotel and Spa, we pride ourselves on delivering unparalleled service in a stunning environment. Our hotel is full of charm, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest.
Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.
As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including:
Description:
As a member of our hospitality team, the primary responsibility of a Rooms Manager is to function as the strategic business leader overseeing the hotel's Rooms Operations. This role encompasses a broad range of responsibilities, including managing the Front Office, Business Center, Recreation/Fitness Center, Housekeeping, and Laundry departments. This role serves as a strategic leader, working closely with department heads to develop and implement strategies that align with the hotel's brand service strategy, goals, and hotel-wide objectives. A key focus of this role is to maximize the hotel’s financial performance by developing and implementing strategies to drive revenue growth, control costs, and optimize operational efficiencies.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.
As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including:
- Health, Dental, Vision and Life Insurance including FSA and HSA options
- Short and Long-Term Disability
- Paid holidays, Vacations, PTO and Sick Leave.
- 401k with matching
- Tuition Reimbursement
- Hotel and Food and Beverage Discounts
Description:
As a member of our hospitality team, the primary responsibility of a Rooms Manager is to function as the strategic business leader overseeing the hotel's Rooms Operations. This role encompasses a broad range of responsibilities, including managing the Front Office, Business Center, Recreation/Fitness Center, Housekeeping, and Laundry departments. This role serves as a strategic leader, working closely with department heads to develop and implement strategies that align with the hotel's brand service strategy, goals, and hotel-wide objectives. A key focus of this role is to maximize the hotel’s financial performance by developing and implementing strategies to drive revenue growth, control costs, and optimize operational efficiencies.
- Supervises daily Housekeeping shift operations, ensuring strict compliance with all housekeeping policies, standards, and procedures.
- Oversees daily Front Desk shift operations, guaranteeing adherence to all policies, standards, and procedures.
- Willing to perform hourly job functions in both Front Desk and Housekeeping departments if necessary
- Supports and maintains an effective inspection program for guestrooms and public spaces to ensure high quality and cleanliness.
- Effectively communicates areas that need attention to staff and follows up to ensure comprehension and action.
- Proactively implements and trains the team on new cleaning techniques, supplies, and equipment for improved efficiency and guest satisfaction.
- Ensures that all associates have the necessary supplies, equipment, and uniforms to perform their duties efficiently.
- Communicates guest room status to the Front Desk promptly to facilitate smooth operations and guest check-ins.
- Collaborates closely with the Engineering department on guestroom maintenance needs to promptly address any issues.
- Sets a positive example for guest relations by maintaining a friendly and professional demeanor at all times.
- Observes service behaviors of associates and provide constructive feedback to foster continuous improvement.
- Attends pre- and post-convention meetings to understand group needs and effectively communicates critical information to the Housekeeping staff.
- Establishes and maintains open, collaborative relationships with associates, encouraging a positive and supportive work environment.
- Understands the impact of the department's operations on the hotel's overall financial goals and objectives, contributing to the property's success
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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