October 24, 2024

The Buccaneer Hotel

Christiansted

FULL TIME

Room Service Attendant

Job Title:Room Service Attendant
Reports To:Restaurant Manager
Direct Reports: N/A
Status: Non-Exempt
Scope and General Purpose:
__
_ _The Room Service Attendant is responsible for ensuring that hotel guests are served their food and beverage orders in their rooms in a prompt and professional manner.
Main Duties:

Room service attendants must deliver food, drinks, silverware, and condiments to guest rooms to fulfill guest orders. The room service attendant wheels the tray into the guest room with the guest's approval, sets up the table, opens platters and identifies each portion. The attendant may check back later to remove the cart.

Responsible for taking guest orders by phone. Must be familiar with the hotel menu to answer any guest questions, such as those concerning food allergies.

Follow procedures for cash and credit card transactions.

Keep hotel corridors free and clear of all meal trays.

May be required to deliver packages that arrive for a guest and take care of guests' dry-cleaning orders.

When they are not delivering items to guest rooms, room service attendants may be responsible for stocking supplies for orders.

Other duties as assigned by management.

Minimum Qualifications
Education, Training, and Experience:

High School Diploma or equivalent is preferred.

At least one year of experience working in a restaurant, particularly in a Server or RS capacity.

Valid U.S. Virgin Islands driver’s license is required and must be 21 years of age or older in order to be placed on the company insurance.

Room service attendants must have excellent people skills in order to communicate politely and professionally with guests and determine whether guests have everything they need during their hotel stay. They must pay attention to detail in order to deliver precisely what the guest has ordered. Attendants must take pride in their personal appearance and maintain the established uniform of the hotel. They also must be capable of standing or walking for long periods of time, as well as be able to push heavy carts.

Job Type: Full-time
Pay: $8.50 per hour
Benefits: