Job Opportunities in United States


September 13, 2024

North Dakota Bank of North Dakota

Bismarck

FULL TIME


Retail Banking Specialist IV

The Bank of North Dakota (BND) is seeking a Retail Banking Specialist IV to join our team! The Bank was established to promote agriculture, commerce, and industry in the State. Its loan programs work in conjunction with private financial institutions to finance economic development throughout the State. It is the legal depository for all state funds unless provided otherwise by law. The Bank also serves as a central clearing agency and provides many other services to North Dakota banks and other financial institutions. At BND, we offer rewarding work opportunities with a competitive employee benefits package including a fully paid family health insurance plan, paid leave, retirement plan options, work-life balance/flexibility, an infant-at-work program, tuition reimbursement, and more!
Hiring Range: $48,949 - $61,190
Location: Bismarck - On-site
The hiring authority may underfill as a Retail Banking Specialist III if the applicant pool dictates.

Summary of Work
Process Improvement and Review :
  • Learn day-to-day retail and customer service processes.
  • Review daily retail and customer service documentation and reports, including account openings, account maintenance, and account coding.
  • Review updates and maintain procedures for products and services including account opening, ATM cards, mobile banking, and mobile deposit.
  • Research and lead initiatives to implement new and/or enhance current products, services, and processes, including branch modernization.
  • Attend ongoing trainings to broaden knowledge of core banking system features and modules.
  • Attend Business Analytics trainings to create and/or update reports for ongoing maintenance, year-end tax reporting, audit requests, and other business needs as requested.
  • Participate in core banking system and process user groups.
Retail & Customer Service Support:
  • Provide coverage for the teller line and front desk on a regular basis.
  • Provide advanced support for customers and staff in relation to account openings and maintenance.
  • Report suspicious transactions, activities and situations to appropriate personnel and complete appropriate reports.
  • Adhere to federal banking regulations and bank policies including security, cash handling and check cashing.
This position must have the ability to work on multiple projects simultaneously and adjust priorities based on changing business needs. They must be self-starting, motivated, detail orientated, and possess strong interpersonal skills to work well with many teams and will be encouraged to identify efficiencies with existing and future bank services.
This position will work 40 hours a week. Work week schedule is on site Monday-Friday 8:00 a.m. - 5:00 p.m.
Minimum Qualifications
This position requires an associate degree in finance, business, or a closely related field of study and five years of work experience in lead teller, personal banker, or universal banker responsibilities. Additional work experience may substitute for the education requirement.
Preferred Qualifications
  • Knowledge of the Fiserv Premier core banking system and deposit account modules.
  • Experience with consumer and business account opening processes and systems.
  • Proven capability to implement process changes and create procedures.
About Team ND
"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt
More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.
Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.
Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.
Application Procedures
Please attach a resume to your electronic application. All application material must be received by 11:59 pm on the closing date. Application form and resume should demonstrate the knowledge, skills, and abilities that are needed to meet the minimum qualifications for this position. Application materials will be scored based on a 100-point job related personnel system. Applications should include information which directly addresses how the applicant meets the minimum qualifications and summary of work. It is very important to be thorough and detailed on all your application materials.
Applicants who experience technical difficulties during the application process should contact recruiter@nd.gov or 701.328.3290. If accommodations or assistance is needed in the application or interview process, please contact Melanie Moen at mmoen@nd.gov 701.328.5616 or 800.472.2166 ext. 3285616 or TTY 800.366.6888.
Notice to prospective employees that the Bank of North Dakota complies with the U.S. Dept. of Labor Family and Medical Leave Act (FMLA); and all information contained within, at www.dol.gov/whd/fmla.
A credit, state and federal background check will be conducted on the final candidate.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.

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