November 8, 2024

Medical Associates

Lancaster

FULL TIME

Receptionist - Lancaster, WI Office

Medical Associates Lancaster Clinic is hiring a Receptionist to join their team!

Schedule: Monday-Friday, 8am-5pm. 4 day per week position averaging of 72 hours per pay period

What you'll be doing:

Demonstrate effective customer service skills by greeting customers in a polite, prompt, helpful manner, and provide any necessary instructions or directions.
Communicate clearly with customers via telephone and in person, and relay necessary messages to staff.
Perform a variety of clerical duties, which may include but not limited to: scheduling functions, insurance questions, accepting payments and balancing cash drawer.
Review, update or obtain customer information making necessary changes to ensure correct billing. Set up new insurance coverage as needed.
Assist customers with self-service systems as applicable, which may include but not limited to: online patient portals, electronic kiosks, etc
Perform phlebotomy duties once trained
Complete all other assigned projects and duties.

Knowledge, Skills and Abilities:

Education: High school diploma or GED Required.

Experience: From three months to one year of similar or related experience. Preferred candidates have previous experience in a clinic setting, knowledge of health insurance processing, are highly proficient on a computer, and can learn new programs quickly with training.

Other Skills: All candidates should have amazing customer service and communication skills, enjoy doing a wide variety of tasks throughout the day, and always conduct themselves with professionalism and tact. Willingness to learn and perform phlebotomy task