Job Opportunities in United States


September 9, 2024

Gila River Health Care

Sacaton

FULL TIME


Receptionist-BHS-HHK-Sacaton

Position Summary: Greets, responds to, and properly routes or directs customers, employees, regulators, vendors and visitors by performing the following duties personally. Responsible for ensuring that all critical tasks are fulfilled on a timely basis.
Critical Tasks:

  • Welcomes on-site visitors, determines nature of their business, and announces visitors to appropriate staff while ensuring that all visitors are responded to rapidly by staff members so notified.
  • Answers questions from all individuals who initiate contact with a clear, concise, thorough and professional style.
  • Ensures proper and dependable functioning of security and telecommunications systems by following manufacturer instructions.
  • Maintains and ensures the accuracy of employee and department staff directories for internal reference purposes.
  • Safeguards all confidential information including all information about patient medical conditions and locations.
  • Answers incoming telephone calls and determines purpose of callers, then forwards telephone calls to appropriate staff or department.
  • Takes and delivers messages or transfers calls to voice mail when appropriate staff are unavailable.
  • Answers questions about organization and provides callers with address, directions, and other information.
  • Monitors visitor access, issues visitor badges, and maintains visitor log books with high accuracy.
  • Updates appointment calendars.
  • Receives, sorts, and routes mail and internal publications.
  • Takes all steps necessary to prevent inappropriate or undesirable individuals from gaining access to interior facility locations.
  • Notifies authorities rapidly regarding any observed risks or safety subjects.
  • Assists other individuals with clerical and administrative duties as necessary.
  • Maintains a clean, neat, safe and visually pleasing reception and visitor area.
  • Remains highly organized and takes all steps necessary to enable immediate response to questions and requests.
  • Performs other special projects and duties as assigned.
Required Qualifications:

  • High school diploma or GED.
  • One to three years administrative or clerical experience, preferably within a health care environment.
  • Multi-tasking skills.
  • Refined verbal communication skills with superior vocabulary knowledge.
  • Demonstrated ability to relate to diverse cultures and specifically the Gila River Community and/or other Native American cultures.
  • Interest in medical subjects, patient services/care, and customer service.
  • Prior medical environment work experience is preferred.

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