November 5, 2024

Philadelphia Macaroni Company

Grand Forks

FULL TIME

Quality Supervisor

Position Summary: The Quality Supervisor is responsible for all aspects of quality during the production shift. This Supervisor will work closely with and communicate with operations, ensuring all finished products meet specifications and customer expectations.

Roles & Responsibilities:

Food Safety: Must comply with all GMPs, SQF requirements, and other Food Safety related items as deemed necessary by the company;
Ensure that all direct reports comply with all Company Food Safety Policies and federal regulations.
Must be able to maintenance compliance with all Plant Safety policies, procedures, rules and regulation in accordance with Company Best Practices, Policies, and required government regulations.
Ensure that all direct reports also comply with all Safety requirements in accordance with Company Policies and Government regulations.
Provides input in department and program development; fosters Continuous Improvement and team environment; facility advocate for Food Safety and Quality; monitor and implement policies, programs, rules and regulations for compliance.
Trouble shoots and problem solves as needed.
Assesses QA programs' efficacy; coordinates and administers QA programs and work flow.
Investigates consumer/customer complaints and develops response and corrective actions
Supervise hourly Associates and Team Leaders/Coordinators to ensure that an efficient and effective workflow is created on a day to day basis.
Oversees QA lead/lab tech daily functions as well as develops the work schedule for all technicians.
In the absence of the Quality Supervisor, the Quality Manager or Quality Lead covers for his/her responsibilities.
The duties and responsibilities described are not a comprehensive list of all tasks. Additional tasks and duties may be assigned from time to time as necessitated by business needs.

Qualifications & Experience:

Bachelor's Degree in Biology, Chemistry, Food Science or related field required.
Proficient and effective use of communication and Microsoft Office.
Manufacturing and Food Industry Experience preferred.
Food Processing related certification is a plus.
Must be highly organized and work well under pressure. Must be able to work independently, as well as under supervision.
Must be able to work effectively with others, have good interpersonal and leadership skills.
Must be willing to accept responsibility and to show good judgment, initiative, and resourcefulness.
Is cross functional in all areas of department, trouble shoot and corrects issues.

Physical Activity / Working Conditions:

Ability to navigate plant and grounds to support Audit programs.
Must be able to lift up to 50 lbs.

We cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business need.