November 16, 2024

Rich Products Corporation

Niles

Quality Assurance Coordinator

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Purpose Statement

A Quality Assurance Coordinator will be responsible to insure that products produced meet customer specifications and company quality standards.In addition to recommending improvements in manufacturing, quality, and sanitation practices.

Key Accountabilities and Outcomes

Localizes all PROJECTS in OPTIVA (BOM/formula/premix/P-BOM) for Speed to Market process that includes Plant Trial / Pre Comm Ex / Pre Comm / Operational
Localizes MFG/SPEC specifications for Plant Trial / Pre Comm Ex / Pre Comm / Operational status
Partners with R&D / packaging / Regulatory & Compliance / Graphics
Confirm labels are available and approve labels in Optiva (right formula / right label policy)
SAP SUPERUSER
Confirm SAP interfaced properly (if not know who to contact)
Creator of Shells / Production Versions in SAP for new BOM’s / P-BOM’s / formulas / premixes / phantoms
Make modifications/changes in SAP when needed
Ensure accuracy of product set-ups
Maintain new product codes and existing product codes in IQS
Update production tech boards for the mixers
Maintain Spec Book with accurate internal specs that are linked to the QA paperwork and online quality paperwork
Maintain Hold Book for new product codes
Maintain and update the blend sheets for new and/or existing premixes
Maintain and update the mixer Sheets for new and/or existing formulas
Notify accounting / schedulers / planners / production / receiving and QA for changes and/or updates to BOM’s / formulas / premixes / boxes
Perform bill of material audits and report results
Investigate and resolve variances and discrepancies
Performs extra projects delegated by the QA Manager.
Provides administrative duties to include, filing documentation, faxing, distributing correspondence, etc.
Assists in mock recalls and BRC related projects
Assists in R&D plant trial process.
Updates Optiva training book as needed.
Must be able to assimilate new software, procedures and techniques as they are constantly introduced into this environment
Performs other related responsibilities, as needed, to support Rich Products Corporation's business objectives.
Serves as a support resource for other departments.
Attends weekly crew meetings and monthly communications meetings
Assist other RPC locations if needed for Optiva or SAP guidance/help.

Food Safety Responsibilities

Follow all GMP’s, food safety, and quality policies.
Report all food safety incidents such as GMP violations, ingredient and product contamination, metal detector, screen, or magnet deficiencies, glass breakage, and pest harborage.
Monitor product quality and food safety throughout all stages of production, recording such results as required, and reporting deficiencies to Supervision.
Record accurate and legible results on documentation
Provide adequate housekeeping at all times.

Knowledge, Skills, and Experience

Associate's degree in Business or related field.
2 to 5 years of experience
Must be able to learn and use various software programs including Optiva, SAP, and IQS.
Must be able to learn product formulations.
Demonstrated ability to plan, direct, coach, and train Associates. Must monitor work.
Demonstrated ability to analyze and resolve problems
Candidate must have solid PC skills using Microsoft Word, Excel, Access, and Power Point.
Must be able to handle multiple assignments concurrently and be able to function in a fast-paced environment.
Ability to follow both written and verbal instructions.
Good communication skills
Excellent attendance
Good problem solving skills
Ability to interface with multiple levels within the organization
Ability to maintain focus on assigned tasks in spite of constant interruptions

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COMPENSATION
In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate
$65,627.05 - $88,789.54

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.