Seeking a Manufactured Home Land Lease Property Manager to join our team in Santa Fe, NM. Responsibilities include creating a safe and welcoming environment for residents, overseeing day-to-day operations, and ensuring a positive living experience. Looking for an organized, customer-focused individual to manage resident services, property maintenance, team operations, and policy enforcement. The ideal candidate excels at providing excellent customer service and efficiently running community functions.
Compensation: Salary Range: $50,000 - $55,000 (depending on experience)
As a Property Manager in Santa Fe, NM, US, you will be responsible for providing courteous service to residents, guests, and vendors, addressing their requests promptly and professionally.
Your role will involve managing all community operations to ensure safety, cleanliness, and compliance with company policies are maintained at all times.
Facilitating resident move-ins and move-outs, including preparing necessary documentation and handling financial transactions, will be part of your duties.
You will oversee property maintenance and utility management to ensure all facilities, including water meters, remain in safe working order.
Regular property and homesite inspections will be conducted by you to uphold community standards and ensure residents' well-being.
Managing 3rd party contractors, coordinating bids, and supervising work to ensure satisfactory service delivery will be within your scope of responsibilities.
You will communicate with residents to collect delinquent rents, enforce community rules, and address any complaints effectively.
Processing resident transactions, including lease agreements, rental contracts, and notices such as non-compliance or rent-payment demands, will be part of your daily tasks.
Recruiting, training, and managing on-site staff, as well as evaluating performance and recommending promotions or disciplinary action, will fall under your supervision.
Maintaining accurate resident records in Rent Manager and ensuring compliance with all regulatory requirements, such as NM Mobile Home Park Act and Owner Resident Relations Act, will be essential.
Serving resident notices and handling Proof of Service documentation when necessary will be a crucial aspect of your role.
Upholding company standards, policy enforcement, and customer service while effectively managing time will be a priority.
Cross-training for other positions as assigned and acting as a backup when needed will be expected.
Ensuring compliance with all local, state, and federal regulations is a key responsibility.
Maintaining communication with team members across departments to resolve issues and provide support will be part of your daily routine.
Adhering to all safety guidelines and reporting accidents immediately is imperative for this role.
Qualifications:
The ideal candidate for the Property Manager position in Santa Fe, NM, US should have a minimum of 2 years of experience in property management or the manufactured home industry.
Consideration may be given to individuals with alternative education and/or experience.
Previous experience in managing MH communities and proficiency in using Rent Manager software would be advantageous.
Fluency in both English and Spanish, with the ability to speak, read, and write in both languages, is a requirement for this role.
A strong ability to understand complex instructions, memos, and procedural manuals is essential.
Proficiency in writing simple correspondence and presenting information effectively in one-on-one or small group settings is necessary.
Excellent communication skills via phone, email, voicemail, and Teams are important.
Proficiency in Microsoft Office Software and basic computer skills are required.
Basic mathematical skills including addition, subtraction, multiplication, and division are necessary.
Strong organizational skills, attention to detail, and effective time management abilities are key qualifications.
Customer service-oriented with excellent problem-solving skills.
About Company
At Creative Homebuyers, Inc., we are passionate about transforming properties and revitalizing communities. We specialize in buying, renovating, and managing manufactured homes and communities. Our commitment to providing affordable, high-quality housing is at the core of everything we do. We foster a positive and supportive work environment, where every team member is empowered to grow and contribute to the success of our residents and the communities we serve. Join our dynamic team and help us continue making a meaningful impact, one home at a time.