Job Opportunities in United States

Irvine, California Day – 08hrs (United States of America) The Practice Patient Services Representative is responsible for greeting, assisting and directing patients and their families through the appointment check in process. Assists with appointment scheduling, confirmations and ensures thorough and complete information is obtained to facilitate the appointment process. Interacts with providers, practice staff, and billing representatives. Exceptional communication and interpersonal skills are required for superior customer service. Minimum $19.54 Midpoint $25.90 Maximum $32.24

• Required: Minimum of six (6) months of customer service, clerical or front office experience.
• Preferred: Experience in a medical practice, clinic or office setting. Experience with electronic medical records (EMR) and practice management systems (scheduling/billing).

• Preferred: Some post High School education, to include Medical Office courses.

Specialized Skills

• Required: Working knowledge of computers and Microsoft Office Suite. Ability to handle interruptions in work-tasks due to greeting people and answering multi-phone lines. Excellent interpersonal skills, judgement with the ability to work harmoniously with others.
• Preferred: Medical terminology knowledge such as CPT & ICD10 coding. Bilingual in English/ Spanish or English/Vietnamese. Knowledge of scheduling software products and processes.

Licensure

• Required: Basic Life Support (BLS)

Sedentary - Very light energy level Lift 10 lbs. box overhead. Lift and carry 15 lbs. Push/pull 20 lbs. cart. Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation Lifting (Floor to waist level) - Constant 67 or more%, Lifting (Floor to waist level) - Frequent 36-66%, Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Constant 67 or more%, Lifting (Waist level and above) - Frequent 36-66%, Lifting (Waist level and above) - Occasional 0-35% Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations