September 17, 2024

WireNut Home Services

Colorado Springs

FULL TIME

Plumbing Department Manager

Who We Are
We strive to Enrich Lives Through Trust in the Trades. We enjoy a lively culture that thrives on accountability and fun which is driven by our mission, and safeguarded by our three core values: Family, Care, and Grow.
Established in 2004, Wire Nut Home Services is a family-owned residential company that provides Electrical, Plumbing, HVAC, and Drain Services throughout Colorado's Front Range. We have earned over 57,000 happy customer reviews and are the record holding 9x Excellence in Customer Service Award from the BBB. Additionally, we have been the recipients of the Gazette's Best Workplaces 6 years in a row and have enjoyed hard-earned, aggressive growth year-over-year.
Do you love solving problems, finding solutions, and serving others? Looking for a fast-paced environment with a supportive culture? Do you enjoy staying busy and being organized? Ready for a real career with the opportunity to grow? If you share our passion for superior customer service, then Wire Nut Home Services is the company for you!

How You Can Help Us
As our Plumbing Department Manager, you will exercise extreme ownership for the entire Plumbing Department. You will invest heavily in your team and be responsible for their personal and professional development, the quality of service we provide our customers, as well as the stewardship of the department's efforts such that you maximize Gross Profit.

What You'll Do
Leadership / Extreme Ownership / Responsibilities

Provide leadership and support for the Plumbing technicians and dispatchers
Invest in the personal and professional development of all Plumbing team members
Maintain a high level of Plumbing KPI data integrity, to help direct your department's efforts in support of our quarterly goals and company mission
Hire, train, and maintain accountability for all personnel within the Plumbing Department
Facilitate cross-disciplined relationships to enhance the team’s overall performance with our sister trades, Assets Department, and People Department
Assist customers with persistent Plumbing related concerns, as needed+

Experience You’ll Need

Leadership experience, with proven professional application is REQUIRED
Sales Leadership experience is REQUIRED
Experience within the trades is REQUIRED
Experience within Residential Plumbing is ideal but not required
Strong organizational skills, people skills, management abilities, decision making skills and strategic planning skills
Must have excellent analytical skills and possess a strong attention to detail
Exceptional clerical and organizational skills
Computer competency including Office 365, and the ability to learn new software
Must be able to communicate effectively both in writing and verbally to provide feedback in a professional manner
Ability to work effectively with the pressures of a dynamic schedule, and possible concurrent deadlines, while still producing high quality results
Ability to adapt and demonstrate resilience in a variety of situations
Ability to identify and resolve issues, establish priorities, and lead your team to achieve desired objectives
Ability to pass background check and state illegal drug screening is required
Clean driving record and valid driver’s license is required