November 14, 2024

Regional Home Care

Waterville

FULL TIME

Patient Referrals Representative

We offer many exciting benefits including:

Competitive Salary
Company Matched 401K
Health, Dental & Vision Insurance
Long Term Disability Insurance
Paid Time Off
Consistent Monday through Friday Work Schedule - No Nights or Weekends!
Comprehensive Paid Training

About Us
Established in 1982, Regional Home Care has a passion for making a difference in the lives of our patients. We do this by connecting with our patients, their caregivers, and healthcare professionals with superior accuracy, attention to detail and prompt and unparalleled service. This is the reason why we are the Northeast’s leading independent sleep therapy service and supplier of respiratory services and durable medical equipment.
Job Description
Are you looking for a change of careers into the administrative and healthcare field in a professional office setting? If so, the job could be the perfect fit for you. RHC is currently searching for Patient Referrals Representatives for our Waterville, ME office. In this role, you would serve as the point of contact for referring doctors' offices and hospitals, and start the initial process for patients to receive CPAPs, Bi PAPs, and other durable medical equipment. We offer a team-based environment with extensive training to ensure confidence and success of our staff and patients.
Responsibilities:

Interact with referring doctor’s office via telephone, and email to provide service for patient referrals
Interact with patients via telephone and email to provide support and information
Gain knowledge of company respiratory products and services
Update and maintain patient account information
Perform other related duties as assigned

Required Skills:

Professional verbal and written communication abilities
Service-oriented with a passion to provide an exceptional customer experience
Self-motivated and able to prioritize daily workflow
Proficient computer skills with the ability to learn new data management platforms
Capable of multitasking and working in a fast-pace environment
High school diploma or equivalent preferred

Why work at Regional Home Care?
We offer the opportunity to work with a market leading, and highly respected New England based durable medical equipment company. You will be able to really add value and make an impact on the lives of our patients, and have the autonomy to manage your workload and receive ongoing training and support. We offer competitive compensation and benefits including paid vacation/sick/personal days, comprehensive medical, dental, and vision insurance, and a company matched 401k.
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