Job Opportunities in United States

SUMMARY

The Operations Support Specialist is an important member of the Aero MD interdisciplinary team, which

includes physicians, nurses, paramedics and respiratory therapists. The specialist position enhances team

readiness at operations bases and supports flight and ground missions.

Operations Support Specialists provide safe and timely transport of team members, patients and patient

families from hospitals to aircraft and as necessary to support other Aero MD missions. Specialists should

be comfortable with providing out-of-hospital care at their level of care and within the guidelines of Aero MD

protocols, policies, and procedures. Aero MD missions can be challenging so the operations support

specialist must utilize critical thinking and be willing to learn new skills as needed to provide safe and

reliable support functions.

This position is, at times, both physically and intellectually demanding. Specialists are expected to prepare

as necessary to adequately meet such demands.

DUTIES & RESPONSIBILITIES

• Drive company vehicles, including ambulances, to support missions
• Coordinate with Operations Director to assure vehicles, supplies, equipment, and gear are mission

ready

• Assist with the movement/loading/unloading of patients
• Operate power stretchers and other loading/unloading devices
• Maintain vehicle readiness and cleanliness, including decontamination
• Function at his or her medical level of care when necessary
• Be competent with level-specific medical equipment such as automated external defibrillators, bag

valve mask resuscitators, suction devices, fluid pumps, ventilators

• Coordinate efforts with team members, ambulance, police, fire department, and other emergency

services as necessary

• Maintain equipment, vehicles, facilities, and base readiness
• Assist with disaster preparedness/response efforts
• Provide and assist with other reasonable duties as assigned by the Operations Director

OTHER DUTIES AND RESPONSIBILITIES

Provide and assist with other reasonable duties as assigned by the Program Director or Chief Medical

Officer.

SUPERVISORY RESPONSIBILITIES

On occasion may accept leadership responsibilities but none that are supervisory.

QUALIFICATIONS

The qualifications listed below are representative of those required to successfully fulfil the duties and

responsibilities but may be adjusted for specific positions.

REQUIRED

• Minimum of High School diploma or GED
• Minimum of active National Registry EMR or National Registry EMT and medical provider CPR certifications
• Valid U.S. Virgin Islands Driver’s License
• Emergency Vehicles Operators Course (EVOC) or approved equivalent certification
• Ability to access and interpret maps, understand directions, and use navigation tools
• Exhibit a high degree of reliability, dependability and competency in previous work performance
• Able to move/assist with moving patients utilizing proper lifting/movement techniques

PREFERRED

• Knowledge of vehicle maintenance
• At least three years of experience driving and being a part of an ambulance crew
• Recent experience driving emergency vehicles in emergency situations

MEDICAL COMPETENCIES

Possess level-specific medical competencies as defined by the VI Department of Health and Aero MD

protocols and standards.

PHYSICAL DEMANDS

Physical demands described here are representative of those that must be met by an employee to

successfully perform essential functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform essential functions.

While performing duties of this job, the employee is regularly required to use hands to perform medical

procedures and assessments, reach with hands and arms, and speak and hear. The employee is

frequently required to sit. The employee is required to stand, walk, climb or balance, stoop, kneel, crouch

or crawl and smell. The employee is required to maintain adequate physical conditioning to be able to

perform job duties. Job duties are often performed at high stress levels requiring employee to function

effectively and independently while maintaining good working relationships with partners, patients, and

customers.

The employee must frequently lift and/or move up to 80 pounds. Specific vision abilities required by this

job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.