Job Opportunities in United States

Purpose
Under the direction of the DC Manager, the Inbound Operations Manager is responsible for coordinating and supervising all warehouse activities of an assigned work team on a multi-shift basis, by directing assigned Supervisors and Team Members in the areas of inbound operations, appointment schedules, Quality Control of product integrity and receipt accuracy. In addition, the Inbound Operations Manager is responsible for all Inventory Control operations and processes. Lead and direct Team Members in the areas of inventory accuracy, safety, productivity, sanitation, customer service, and food safety. Promote positive Team Member relations. Ensure proper implementation of company rules and policies. Drive all operations in a manner consistent with service and cost objectives.

Responsibilities

• Responsible for Inventory Control operations and staffing
• Oversees compliance of cycle count requirements and reporting of inventory shrink
• Drives the budget line of shrink and adjustments
• Manages communication when variances occur
• Responsible for the cross communication between shifts, departments, and vendors when necessary
• Leads and drives the Food Safety Committee
• Maintains a clean, neat, and orderly warehouse
• Oversees timely disposal of damaged, out of date and bad food products
• Maintains safe disposal practices in accordance with Food Safety regulations and policies
• Ensures proper food safety practices are always maintained
• Responsible for all inbound operations and management
• Drives the wage and turnover lines
• Oversees all inbound appointment scheduling in C3
• Manages vendor compliance
• Manages and coordinates the most efficient unloading of inbound shipments, orderly stacking, and put-away of products in accordance with SOPs and the highest possible levels of quality while maintaining cost effective staffing models
• Manages Quality Assurance staff ensuring the highest standards of product quality are adhered to in accordance with company SOPs, processes, and procedures
• Ensures all security policies and procedures are followed
• Manages store called credits, shorts, and damages in AS400 according to company guidelines
• Ensures inbound shipments are accurate and free of damage
• Ensures the efficient and safe operation of all material handling equipment
• Ensures Team Members follow all safety policies and procedures
• Thoroughly investigates and reports all safety accidents and violations in a timely manner
• Conducts operations in accordance with OSHA, Food Safety and MSDS Standards
• Directs the operations of the assigned shift to achieve prescribed objectives
• Drives all operations in a manner consistent with service and cost objectives
• Conducts shift meetings and other staff meetings to relay general information or to address specific topics, such as safety
• Plans work schedules and assigns duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads
• Anticipates variances in staff and workload
• Prepares and maintains work records and reports of information such as Team Member time and wages, daily receipts, and/or inspection results
• Collaborates with Team Members, Supervisors and Managers to solve work-related problems
• Evaluates Team Member performance and prepares performance appraisals
• Counsels Team Members in work-related activities, personal growth, or career development
• Recommends or initiates personnel actions, such as promotions, transfers, or disciplinary measures
• Visible and accessible on the warehouse floor.
• Assess training needs of Team Members and arrange for or provide appropriate instruction
• Schedules and instructs Team Members on SOP process and expectation
• Resolves personnel problems, complaints, or grievances when possible, or refers them to higher-level Managers for resolution.
• Performs other duties as requested

About You

• Associate degree preferred
• Two (2) years supervisory experience in a high-volume material handling business
• Previous experience in food distribution production environment preferred
• Proficient computer skills utilizing Outlook, Word, Excel, and Power Point
• Strong written and verbal communication skills
• Strong leadership and time management skills
• Excellent interpersonal and communication skills; ability to work in a multi-task environment
• Good organizational skills: with ability to manage multiple projects with high level of attention to detail

Physical Requirements

• Ability to travel up to ~10% of the time, which may include weekends and evenings, as needed
• Most work is performed in a temperature-controlled environment
• Incumbent may sit for long periods of time at a desk or computer terminal
• Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of a normal workday
• Stooping, bending, twisting, and reaching may be required in completion of job duties

Our Values

Ability to demonstrate, understand and apply our workplace values.

Simplicity (operate) – the drive to identify root cause and innovate to remove complexity to deliver the best outcome
Heart (emotion) – the passion that drives you to get up every day and work hard to strive for excellence
Performance Excellence (mindset) – clearly defining high expectations, driving ownership of key roles and responsibilities, executing with integrity and emphasis while creating a culture of accountability
Respect (philosophy) –taking pride in being inclusive and treating everyone who comes through the doors with respect

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and /or location.