Job Opportunities in United States

About this role:

Wells Fargo is seeking a Loan Servicing Representative in Vendor Invoicing as part of Auto Operations, Transactions and Processing.

Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Review and approve all manual invoices for Auto operations
• Receive direction from leadership
• Ensure the accuracy of various types of invoices, such as auction, title processing, repossession, etc.
• Identify opportunities to improve various areas within Loan Servicing and recommend solutions
• Perform moderately complex administrative, transactional, and operational tasks
• Escalate non-routine questions to more experienced individuals
• Use relevant information and independent judgment to review and process invoices while ensuring compliance with all federal, state, client, and company policies, procedures, and regulations
• Provide guidance to less experienced peers
• Participate in conversations with external vendors and/or internal business partners as needed

Wells Fargo only considers candidates who are presently authorized to work for any employer in the United States and who do not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States.

Required Qualifications:

• 2+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Knowledge and understanding of auto policies and procedures
• Systems experience to include CARs, i Top, i Repo, and People Soft, or the equivalent
• Customer service experience
• Financial services industry experience
• Ability to exercise independent judgment to identify and resolve problems
• Intermediate Microsoft Office skills
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Strong analytical skills with high attention to detail and accuracy
• Excellent verbal, written, and interpersonal communication skills
• Strong organizational, multi-tasking, and prioritizing skills
• Ability to work effectively in a team environment

Job Expectations:

• This position is not eligible for Visa sponsorship
• Willingness to work onsite at location listed
• This position offers a hybrid work schedule
• Ability to work additional hours as needed

Position Location:

• 2501 S Price Road - Chandler, Arizona 85286

Posting End Date:
19 Sep 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.