Line Service Professional

August 20, 2024

Million Air - Topeka

Topeka

Description: Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team.

Is the customer #1 with you?
Are you a positive, up-beat person?
Do you have an inner need to do things right in a timely fashion?
Do you insist on working safely and efficiently?
Are you known for your reliability and dependability?
Do you have a burning desire to be the best at what you do?
Are you excited to provide a level of customer service unrivaled by the competition?
Do you enjoy working outside?

The line service professional is responsible for providing efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures and proper ground handling of aircraft as well as communicating effectively with customers, pilots, and team members within the customer service department.
Requirements: Responsibilities and Duties

Aircraft movement, placement, fueling, and storage
Fuel movement- quality control, disposal, and paperwork
Daily check and upkeep of crew cars and vehicles
Facility maintenance and upkeep
Customer service, promotion of services
Monthly crew meetings
Annual re-current training

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies

Customer focus-naturally outgoing/extroverted
Communicate with customers and employees in person, on phone, and through radio communications
Must be able to operate a motor vehicle and be insurable by our insurance company (Requires clean driving record)
Strong computer skills including Microsoft office products
Basic mathematical knowledge
Bi-linqual preferred

Reporting Relationship
This position reports to the Line Service Manager
Work Environment
This position works outside in all types of weather conditions and direct contact with both moving and non-moving aircraft. This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to:

Must be able to lift 75 pounds
Possible exposure to hazardous noise levels, chemicals, fumes, and machinery
Outside work in all types of weather conditions
Position may require bending, lifting, walking, stooping, squatting, gripping, and climbing a ladder

Position Type and Expected Hours of Work

This is a non-exempt position
This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.

Travel
No travel is expected for this position.
Education, Experience, and Eligibility Qualifications

Customer service experience in the service industry preferred
Prior aircraft ground handling experience a plus
High School Diploma
Entry level position
Ability to work evenings, weekends, and holidays
Acceptable driving record
Ability to pass a background check
Zero tolerance drug free employer includes pre-employment and random screening

Benefits
Our comprehensive package includes a matching 401k program, Paid Time Off (PTO), and Medical, Dental, and Vision coverage. We value your hard work and offer performance-based bonuses.
AAP/EEO Statement
Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, Responsibilities, and activities may change at any time with or without notice.
Starting salary $17.00 /HR

We regret to inform you that this job opportunity is no longer available