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About Us
Headquartered in the Washington, DC metro area, Acento Real Estate Partners is a premier investment management and operating company specializing in value-driven investment management strategies and property management services. Acento was founded in 2002 and is a dynamic, proactive, and innovative company that is a sought-after expert in the acquisition, redevelopment, and management of commercial assets.
Our mission is to provide best-in-class service to multi-family communities located in Hispanic Markets and in the Workforce Housing space. Acento Real Estate Partners embrace diversity in our workforce, resident, and client base to help us strengthen our specialized business practices. We are growing and have an immediate opportunity for a Leasing Consultant in our property Chatham Gardens located in Ellicott City, Maryland.
We're looking for a talented Leasing Consultant who will be responsible for coordinating all activities related to apartment rentals, move-ins, move-outs, and lease renewals. The Leasing Consultant is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.
What you will be doing
Perform all sales and leasing activities by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing
Inspect apartments prior to resident move-in and ensures apartments are in move-in-ready condition and schedule any outstanding item to be addressed with the maintenance team
Use the on-site property management software (One Site) to track apartment availability, record traffic, and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.
Ensure that all community areas, including the leasing office, are in perfect condition
Process service requests from tenants and ensure prompt response to inquiries
Answer incoming telephone calls
What you will bring along
High school diploma/GED required (Bachelor's Degree in Marketing, Sales or Advertising preferred)
1 year leasing experience needed
Basic level knowledge with Microsoft Office Suite including Outlook, Word, Power Point, and Excel
Knowledge on Onesite, MRI or other PM system
Excellent customer service and interpersonal skills with the ability to relate to others
Excellent communication and closing skills
Strong understanding of property management concepts and issues
Strong organizational skills
Bilingual in Spanish is a plus
We Take Care of Our People – we offer competitive salary & employee benefits
$1,000 SIGN-IN BONUS! (conditions apply)
Medical, dental, and vision insurance with Employer-paid Health Reimbursement Account (HRA)
Short and long-term disability insurance
Life insurance
10 vacation days
7 sick days
11.5 Paid holidays
Employee Assistant Plan
Referral program
401K Matching
Eligible for quarterly bonus
Eligible for leasing commission & renewal bonus
COVID-19 considerations: We follow all state + local guidelines and have implemented strict protocols in line with CDC recommendations.