Job Opportunities in United States


November 6, 2024

Palmetto Pedic

Gaffney

FULL TIME


Internal Liason for Sales/Customer Service

Job Summary
We are seeking a Internal Liason for Sales/Customer Service to join our team!

Responsibilities
-Track orders from the time the materials are ordered until the time the finished product leaves the warehouse.
-Work with Purchasing to make sure shells are ordered and arriving on time.
- Let Sales Representatives know of any issues as far ahead of the start ship date as possible.
-Making sure items and orders are entered.
-Review compliance guides to make sure there are no issues with packaging, shipping, ETC.
-Order price ticket and hang tags and make sure they get to the correct production facility.
-Track to make sure production is on time and the goods will ship out on time.
-Once produced make sure it is routed and shipped on time.
-Once shipped make sure invoices go out via their output system.
-Track and apply for bedding license.
-Track inventory and send reports to customers, management, and sales reps.
-Effective communication and coordination with the warehouse, management, and sales team.
-Send sales reports to the customer and to management.
-Work within the company’s system to make sure all orders are entered, customers are set up, items are entered, along with various other things.
-Data Entry must be precise.
-Learn different customer websites and their procedures to share with Shipping and Production.
-Work alongside your co-workers to make sure all customers are covered.
Skills
- Excellent phone and email etiquette and communication skills
- Proficiency in English; fluency in Spanish is a plus
- Ability to analyze and solve problems efficiently
- Strong computer skills for data entry and utilizing customer service software
- Prior experience in customer support or related field is preferred
- Multilingual abilities are advantageous

Job Type: Full-time
Pay: From $20.00 per hour
Shift:
  • Day shift
Work Location: In person

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