Purpose The Housekeeping Supervisor maintains the highest cleaning standards for Resort property and unit interiors to ensure Owners and guests enjoy safe, clean, and attractive accommodations with friendly and attentive service. Principal Duties and Responsibilities
Responsibilities listed may not apply to all locations
Directs and performs all housekeeping duties from cleaning, dusting, vacuuming, linen replacement to laundry, and inventory management of housewares
Performs or assists with cleaning duties as necessary
Establishes an employee work schedule and plans daily work assignments
Trains and coaches employee in laundry and housekeeping
Checks equipment to ensure that it is in working order
Cooperates with the housekeeping staff and other departments to provide quality service to all Owners and guests
Controls lost and found articles
Inspects and evaluates the physical condition of facilities to determine the type of work needed
Maintains cleanliness and organization of the storage area
Orders cleaning materials and maintains a budget
Responds quickly to requests from guests and other departments
Inspects units daily
Follows all company policies and procedures
Practices safe working conditions under the Occupational Safety and Health Administration guidelines, including Bloodborne Pathogens
Develops and maintains positive working relationships within the team
Counsels and disciplines employees
All other duties as assigned
General Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity. Job Requirements Education, Essential Training / Certifications, and Experience:
Minimum high school diploma or equivalent
Minimum of two years of experience as a housekeeping supervisor
Demonstrable leadership skills
Flexibility needed for scheduling purposes
Skills, Knowledge, and Abilities:
High energy with a passion for housekeeping and cleanliness
Attention to detail
Ability to communicate both verbally and written
Must have a flexible schedule; must be available weekends and holidays
Ability to multi-task and handle the cleaning of units at a fast pace with accuracy
Driven to improve the quality of work
Ability to maintain professional conduct at all times
Shift: Additional hours may be necessary to accommodate business needs