September 3, 2024

Ohio County Healthcare

Hartford

PART TIME

HIM Release of Info Assistant

Department: HIM
Status/Schedule: Part Time
Shift: Days
Location: Hartford, KY
For more information contact: Angela Dowden, adowden@ochcares.com

Qualifications:

Education: High School Diploma or GED
Experience: Previous HIM experience & medical terminology preferred
Additional Requirements: Previous computer experience required. Ability to work in a fast paced, sometimes stressful environment.

Job Description:
The job description reflects the general details considered necessary to fulfill the essential job functions and shall not be construed as a detailed description of all work requirements inherent in this position. Other specific job-related knowledge and skills may be required.

ROI - Under the direction of the ROI specialist, the ROI Assistant reviews, validates and processes requests for medical records.
Ensures requests for information are handled appropriately, prioritized, and released per HIPAA / ROI (multiple) policies in Policy Tech (minimum necessary, authority, identification, etc.).
Follows OCH policies and procedures and HIPAA guidelines and regulations for Release of Information.
Prior to releasing a record, audits record for completeness. Determines if request is access or authorization driven.
Verifies right to access or authorizations are complete and HIPAA compliant.
Notifies requesting party when authorizations/subpoenas are not compliant.
Retrieves and releases appropriate / requested documents, including current, archived, & historical documents, from the EMR.
May make copies of paper records when available.
Remains proficient in the various EMR’s required to fulfill requests.
Releases information as directed per the requestor (paper, CD, upload, efax, etc.) and in accordance with EHR allowances.
Completes Release of Information log in EHR (i.e., data entry) as required and scans release of information requests into the appropriate EMR.
Requests paper charts from Iron Mountain as needed to fulfill requests.
Communicates with healthcare payors, attorneys, insurance carriers, etc. to discuss their requests and records, if required.
Completes disclosure log for HIPAA compliance when required.
Prepares invoices and bills customers.
Discusses concerns or questions with ROI Specialist.
Operations - May assist with daily HIM responsibilities including answering phones, waiting on customers and other general miscellaneous HIM activities.
As applicable, may fill in for other positions within HIM staff.
Embraces technology.
HIPAA / Compliance - Safeguards confidentiality.
Follows HIPAA, compliance and organizational policies.
Remains up to date on related regulations (HIPAA) and OCH policies to ensure Release of Information is handled compliantly.
Communications: Outstanding communication and interpersonal abilities.
Answers phone promptly with a friendly, professional tone.
Assists and communicates with all customers, co-workers and medical staff in a friendly, efficient and professional manner. Respectful to all.
General Departmental Functions: General knowledge of HIM departmental functions.
Attends mandatory and other pertinent inservices.
Communicates problems / concerns to Director.
Embodies OCH values. Knowledge of Policy Tech and Common Share.
Other duties as assigned. 5
Frequently accesses email to stay up to date on information within the organization and provides a way of communication between staff members.