Job Opportunities in United States
November 4, 2024
TPIS
Caguas
FULL TIME
Healthcare Representative
Primary Responsibilities:
It may be necessary, given the business need, to work occasional overtime, weekends or during high season (October to January)
Bilingual Spanish/English proficiency
Job Type:
Pay: $13.00 per hour
Expected hours: 40 per week
Language:
- Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as eligibility, benefits, providers and claims
- Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics to include managing their health and well-being
- Own problem through to resolution on behalf of the customer in real time or through comprehensive and timely follow-up with the member
- Research complex issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues
- Provide education and status on previously submitted pre-authorizations or pre-determination requests
- Meet the performance goals established for the position in the areas of: service levels, call quality, customer satisfaction and attendance (among others)
- 1+ years of customer service experience analyzing and solving customer problems
- Demonstrated familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
It may be necessary, given the business need, to work occasional overtime, weekends or during high season (October to January)
Bilingual Spanish/English proficiency
Job Type:
- Full-time
- $13.00 per hour
- 40 per week
- Monday - Friday from 8:00am - 9:00pm.
- Customer service: 1 year (Required)
- English (Required)
- In person
Pay: $13.00 per hour
Expected hours: 40 per week
Language:
- English (Required)
Latest Job Opportunities
November 20, 2024
Layne Christensen Company
Water Pump Installer - Layne
Middletown
FULL TIME
View Details
November 20, 2024
Mondelēz International
Associate Manager, Omnichannel Activation Kroger & Albertsons
FULL TIME
View Details
November 20, 2024
State of Ohio Jobs
Youngstown - Employer Services Specialist - 20067798
Youngstown
FULL TIME
View DetailsNovember 20, 2024
Buffalo's Fire
Bismarck Documenters Network Program Manager
Bismarck
FULL TIME
View DetailsSimilar Jobs
November 4, 2024
Casa de Salud
Family Nurse Practitioner - Reimagining Healthcare and Healing
Albuquerque
PART TIME & FULL TIME
View Details
November 5, 2024
Jefferies & Company, Inc.
Executive Assistant | Investment Banking (Healthcare)
New York
FULL TIME
View Details
November 6, 2024
PNC Financial Services Group
Operations Associate - Healthcare Imaging
Columbus
FULL TIME
View Details
New Jobs from This Company
November 4, 2024
TPIS
Asistente de Cocina, Comedor Escolar
San Juan
CONTRACT & FULL TIME
View Details