November 6, 2024

Counseling & Recovery Services, LLC

Sand Springs

FULL TIME

Family Support Provider (FSP) II/Wellness Coach

We have an opening at our Sand Springs location. The role of a Family Support Provider (FSP) II/Wellness Coach requires a High School diploma or equivalent. A candidate raised or lived with a child who has emotional problems is preferred with a minimum of 10 years' experience as a Family Support Provider (FSP). Experience in seeking and accessing state and community resources and a willingness to help families access resources.

The starting salary hourly rate for a Family Support Provider is $20.00

Do you enjoy making a difference in the lives of patients and your community? Come join our community here at Counseling & Recovery Services of Oklahoma. Where building better lives happen daily!
Counseling & Recovery Services of Oklahoma provides mental health and substance abuse treatment, physical health care management and wellness services for over 5,000 children and adults annually. We are Oklahoma's only community mental health center certified in the Sanctuary model of care. Using this model, the agency provides trauma-informed care helping to create an environment of safety, identify and manage emotions, process loss and help clients create a future of growth and change. Due to tremendous growth, we are hiring a Family Support Provider (FSP) II/Wellness Coach at our Sand Springs location. As a member of our CRS team, you will have the opportunity to improve the quality of life for our patients by delivering one-on-one clinical guidance and support.

Benefits:

Competitive 2024 Market Value Salaries.
4% 403B Employer "Gifted" Contribution.
3% Merit and 4% Bonus Increase Potential.
10 Paid Holidays, and 2 Floating Holidays.
Up to 3 weeks of Vacation time.
Gym Membership Stipend.
Affordable Medical, Dental & Vision Plans.
Employer-paid Life Insurance.
Employer-paid Long Term Disability.
Continuing Education Stipend up to $500.

Special Knowledge, Skills and Abilities:

Ability to evaluate situations and adopt an effective course of action, to delegate responsibilities, organize and present facts effectively.
Ability to establish working relationships with clinical, administrative, support staff, and various agency systems to develop professionalism and coordination within the team, while maintaining an objective and cooperative attitude.
Professional presentation of oneself always with the ability to establish and maintain effective, cooperative working relationship with fellow employees, clients, families, families support team, school/work personnel, and the public while maintaining objectivity and a positive, collaborative attitude.
Must possess good working knowledge of community social services resources, strong-emotionally intelligent advocacy skills, basic crisis management skills, behavioral health resources, and the ability to provide trauma-informed care and a commitment to the Sanctuary Model components.
Ability to communicate clearly and in an emotionally intelligent manner with clear, polite, and respectful communication with staff, client's and families, administration, public school personnel, and the community-verbally, in person, through written correspondence, and on the telephone.
Must demonstrate dependable, professional, and ethical behavior as well as the ability to always maintain strictest confidentiality guidelines for interactions regarding client and family information.
Ability to work well under pressure meeting deadlines with efficiency and consistency while maintaining appropriate self-care with a balance between good physical and mental health and the job requirements.
Such specialized training and/or certification in mental health services or related field as may be required in order to provide adjunctive services, i.e. Children Case Management Certification; BHRS, S.O.C. training and updates, state mandated trainings etc.
Ability to consistently practice and promote the Sanctuary Model's seven commitments of: non-violence, emotional intelligence, social learning, open communication, social responsibility, democracy, and growth and change.
Current Oklahoma Operator's Driver's License and a good driving record acceptable to the insurance company insuring the agency vehicles. Must provide own transportation.
Exhibit ability to effectively organize and plan field-work schedule to best service and maximize the needs of clients, ie. arranging home based meetings, agency meetings, care coordinator meetings.
Must provide own transportation.
Ability to use own discretion and personal judgment to assess family needs by;
Creating a family plan and course of action based on individual needs of a family.
Advocating for the family in the agency setting, and with other agencies and organizations identified.
Using personal judgment, identify available options for agencies and organizations as appropriate to meet a particular family's needs.
Coordinating between all program resources and benefits identified.
Educating the family concerning agency interactions, benefits and programs.
Evaluating situations using discretion and personal judgment to adopt an effective course of action, to delegate responsibilities, organizes facts and presents them effectively.
Providing consultation and expert advice to management regarding family plans and advocacy.
Using discretion and independent judgment to interpret and implement policies regarding family plans and advocacy.

ESSENTIAL DUTIES AND RESPONSIBILITES:

The Family Support Provider (FSP) is to provide targeted support, advocacy, education, behavioral support and mediation/collaboration type services within a system of care that is child-centered and trauma-sensitive with the needs of the child and family dictating the types and mix of services provided, to assist in preventing an out-of-home placement. Domain A, B, C and D.
The FSP II function will be initiated through a non-diagnostic, interview with the client and his or her family to assess service needs. Domain A, C and D.
Responsible for providing direct/indirect advocacy, behavioral support, education, case management and/or rehab services to maintain agency productivity requirement of 25 hours billable service per week. Domain D and E.
To be effective, the FSP II will work as a team with the Care Coordinator, clients in their homes, school/work and communities while incorporating the entire family and support team in the treatment program, with a focus on client/family strengths as well as the child's age, developmental level, and cultural heritage. Domain A, B and C.
Will schedule, coordinate and facilitate wraparound / family teams. Domain D and E.
The FSP II will maintain close communication with the Project Director, Care Coordinator, Therapists, Physicians, etc.. and other clinical and administrative staffs in order to assure the highest quality of services are delivered to the client and his or her family. Domain B and C.
Complete initial care plans, strengths and culture discoveries and intakes as needed, update and modify care plans as needed. Create a family plan and course of action based on individual needs of a family. Domain C, D and E.
To provide targeted support and advocacy services (behavior management, daily living skills, social skills); linkage with community supports; referral to local needed services; advocacy; service coordination; and follow up on behalf of client and their family who are experiencing emotional and/or behavioral challenges that are significantly interfering with their success at home, school, work or in the community. Domain A, B, C and D.
To provide services consistent with the Sanctuary Model assuring that care is child-centered, trauma-informed with the needs of the child and the family directing the types of services provided and referred to. Domain A, B and C.
To assist in preventing an out-of-home (or school) placement and/or in facilitating discharge from an inpatient or residential treatment facility. Domain A, B, C and D.
Monitor and evaluate services provided to the families. Contact families as needed to monitor progress and inquire about new needs; Complete flex-fund requests when necessary. Provide transportation for clients and families to appointments, trainings, and meetings when a bus or cab is not appropriate. Domain D and E.
Facilitate or co-facilitate referral Teams meetings and may type the agenda. Domain D.
Contact referred families and the referral source for screening and notifying providers of care team meeting dates within appropriate time frames. Domain D and E.
Provide the data entry clerk with the new family teams lists and provide the clerk with the approved referrals. Domain D and E.
Responsible for teaching about and implementing regular community meetings and safety plans with client(s) as part of commitment to the Sanctuary Model of client care. Domain A and C.
Decrease of inpatient stay through alternative service planning and coordination of follow-up referrals. Domain A, B and D.
Provide targeted and continuous follow-up to appropriate, least restrictive and least intrusive services. Domain A, C and D.
Provide basic social skills training in such areas as: anger management, feelings identification, positive interpersonal communication, impulse/self-control, healthy relationships, and other related coping skills, using a best-practice curriculum. Domain A, C and D.
Be a member of the family team to assist in the strengths assessment and care plan development. Recognize the individual child client and his/her family has different barriers to social, economic, and employment opportunities with varied levels of need to overcome these barriers. (The goals for each juvenile client as identified in the family team will be tailored to reflect a juvenile client's particular needs in order to realize her/her full potential). Domain A, B, C and D.
Coordinating services between agencies and developing cooperative working relationships with agencies serving children and families. Domain A, B, C and D.
Provide immediate crisis intervention on a 24-hour basis. Domain A, B, C and D.
Maintain close communication with immediate supervisor, team members, and other clinical or administrative staff in order to assure the highest quality services are delivered to the person served and his or her family. Domain A, B, C and D.
Be responsible for seeing that all services provided to any client to whom he or she is assigned will be properly charted and reported within agency standard timelines (48 hours after providing services). Domain A, C and D.
Responsible for submitting accurate and timely monthly and quarterly service numbers as required or requested. Domain E.
Support and promote a service environment for individuals in need of behavioral health and/or co-occurring services that is trauma-informed, recovery focused, welcoming, and attentive to the needs of individuals who may have experienced trauma in their lives. Domain A, C and D.
Work with the families and Care Coordinator through a non-diagnostic interview to assess service needs; Perform a basic screening to determine whether COD might exist and be able to refer the consumer for a formal diagnostic assessment for co-occurring disorders. Domain A, C and D.
Be able to engage the client in an emotionally intelligent manner to enhance positive rapport and facilitate future positive interactions. Domain A and C.
Have the skills to de-escalate clients who are agitated, anxious, angry, or in other vulnerable emotional states. Domain A, C and D.
Mange a crisis involving a client, including a threat of suicide or harm to others. Domain A, C and D.
Refer a client to the appropriate mental health or substance abuse treatment facility when needed and follow-up to ensure the client received needed care. Domain A, C and D.
Have knowledge of psychotropic medications and their actions. Domain A, C and D.
Attend weekly staff meetings consistently as well as other departmental, clinical, or agency meetings when scheduled. Domain E.
Attending or speak at conferences as needed and assigned by the Project Director. Domain B, C and E.
Participate in the children's department on-call crisis rotation as needed or requested. Domain B, D and E.
Other duties as assigned by the Wraparound Project Director.

Other Duties: Perform other duties as assigned by Supervisor.
Safety-Sensitive: Counseling & Recovery Services of Oklahoma has designated this position as "safety-sensitive." Employees who work in positions classified as "safety-sensitive" can be disciplined if they test positive for marijuana or it's metabolites. Possession or use of medical marijuana while at work or during the hours of employment regardless whether the employee has a valid Oklahoma medical marijuana license, it is strictly prohibited.
Physical Requirements: Must be able to move from location to location, bending, stooping, lifting 25 pounds, communicate clearly, prepare written communications, present information to other employees, process complex information within established procedures/programs, enter data to various programs. Must be able to climb stairs and access non-handicapped equipped residences/facilities.
HIPAA: This position is permitted to locate information necessary to follow through with client care or provide authorization for release of information outside the agency. Information should be requested from Medical Records staff initially or WITH authorization from administration, retrieve necessary information without supervision. Level 2 access.
Required Training; Upon employment and annually:
New Hire Orientation Annual HIPAA and Confidentiality Training
Annual Harassment Initial and Recertification CAPE Trainings
Annual Workplace Violence Electronic Health Record
Annual Safety and Fire Training All additional Essential Learning Trainings
Annual Diversity Training Annual Sanctuary Model Training
HIV Training Employment Therapeutic Options Training
Status: Non-Exempt
Supervises: None
REPORTS TO: Outpatient Children Services Program Manager.
HOURS: 40 hours. Full-time variable hours. Some evenings and/or weekend work will be required.
This position has a weekly productivity requirement of 25 hours. All documentation must be entered within 2 business days of service being provided.
Drug Free Workplace Policy
This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license does not exclude any applicants; however all employees are subject to the Counseling & Recovery Services of Oklahoma Drug Free Workplace Policy.

EEO/AA Employer/Vet/Disabled

Counseling & Recovery Services of Oklahoma (CRS) is committed to the full inclusion of all qualified individuals. As part of this commitment, CRS will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Frank Jeffries, Human Resources Director by calling 918-392-5817