Job Opportunities in United States

DESCRIPTION OF WORK

JOB REQUIREMENTS

• Retrieve and process faxed/emailed/verbal agency pledges; accurately updating the Notes and Assistance/Contribution tabs.
• Collect daily from cashiering agencies' payments; ensuring timely CIS notation, balance reconciliation, scan, and return to the cashiering team.
• Serve as the primary contact, via phone/email, for partner agencies seeking information to complete assistance referrals.
• Produce weekly email communication with an update of partner agencies' funds and program availability.
• Prepare and distribute team meeting agendas and minutes in a timely manner.
• Ensure all intake information is in the file and accurately entered into any required system of record.
• Verify application documentation and submit executed payment request package for final approval
• Brainstorm and suggest fundraisers, within City guidelines, to increase the Utility Assistance Programs donor pool.
• Participate in assistance related training and outreach to increase knowledge, program awareness, and community engagement.
• Perform other general administrative support functions.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent.
• One (1) years' experience or competency commonly associated with general intake in the field of Human Services/Social work or experience in a related field.
• Or an equivalent combination of education and experience.
• Experience working in an environment maintaining strict confidentiality and professional boundaries with households served and co-workers.
• Experience working with DSS energy assistance, Section 8, WAP, and or HARRP programs.

• None

KNOWLEDGE, SKILLS AND ABILITIES REQUIREMENTS

• The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required:
• Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
• Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Grasping: Applying pressure to an object with the fingers and palm.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination sound.
• Mental Acuity: Making rational decisions through sound logic and deductive processes.
• Reaching: Extending hand(s) and arm(s) in any direction.
• Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
• Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
• Standing: Particularly for sustained periods of time.
• Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Visual ability 1: sufficient to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
Walking: Moving about on foot to accomplish tasks, particularly for long distances or move from one work site to another.

• The work is typically performed in an office and outdoors. The employee is exposed to noise, dust, dirt, grease, and occasional cold or inclement weather. The work may require the use of protective devices, such as masks, goggles, or gloves.