Job Opportunities in United States

Crisis Management Coordinator

Securitas Security Services USA Inc. is a global leader in providing security solutions that protect businesses' most critical assets. We are seeking a highly trained and experienced Crisis Management Coordinator to join our team.

The Crisis Management Coordinator (CMC) is responsible for initiating, coordinating, and managing response protocols for crisis situations within the assigned region. The role includes working closely with threat analysts, handling alerts, assembling the Incident Management Team (IMT), supporting team functions during crises, and contributing to post-crisis evaluations and training. The CMC ensures that organizational resilience and business continuity are upheld during crisis events.

• This is a hybrid position and can be based in either NYC, Washington DC, or Chicago, IL

Key Responsibilities:

Stakeholder Engagement

• Communicate regularly with threat intelligence teams to identify and monitor risks.
• Collaborate with emergency response teams to ensure alignment on procedures.
• Partner with Linked In vendors to optimize resources for response teams.

Alert Response

• Monitor real-time alerts from threat analysts and initiate appropriate responses.
• Serve as the initial point of contact in emergencies, ensuring rapid escalation.

Incident Management Team Activation

• Activate the IMT upon identifying a crisis and ensure swift team assembly and stakeholder notification.

IMT Operations Management

• Oversee IMT operations, maintaining clear communication and effective resource allocation.
• Provide logistical support to sustain efficient response operations.

Document and Report Management

• Keep precise records of incidents, timelines, and decisions.
• Support After Action Reviews (AAR) by gathering feedback and compiling insights for future crisis planning.
  • Coordinate internal and external training sessions for Crisis Management Team (CMT) members.

Training and Industry Engagement

• Network with industry professionals and attend events to stay current on best practices.

Skills and Qualifications

• Experience in crisis management, emergency response, or similar fields.
• Strong organizational and communication skills.
• Ability to make critical, real-time decisions under pressure.
• Familiarity with threat analysis, risk assessment, and document management systems.

Working Conditions

• Availability for occasional short-notice travel (5-15%).
• Flexibility to work long hours with limited breaks as required.
• On-call availability during off-hours due to the unpredictable nature of crises.
Capacity to handle multiple tasks concurrently.

Benefits

Depending on experience, Securitas will offer a starting salary of $100K, in addition to a full benefit package that includes:

• Medical, dental, vision, and Life insurance
• 10 days' vacation accrued, 4 floating holidays, and 6 sick days.
• 401k
• Opportunity to work in a globally respected organization with a supportive team culture.
• Access to client benefits such as restaurant, gym, and learning resources.

This role is an excellent opportunity for professionals seeking to contribute to organizational resilience and crisis management in a dynamic, fast-paced environment.

Securitas is committed to diversity, equity, inclusion and belonging in the workplace.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

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About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.