July 24, 2024

Torrance County, NM

Estancia

FULL TIME

Community Service Aide

Closes On: September 26, 2024 at 11:59 PM MST

Location: Sheriff's Department, Estancia, NM 87016
Department: Sheriff
Job Status: Full-Time
Days Worked: Thu.
Rate of Pay: $20.00 -
Status: Accepting Applications

Essential Job Functions

EXAMPLES OF THE WORK PERFORMED: (ILLUSTRATIVE ONLY)

Provides excellent customer service to both internal and external customers within Torrance County. Be a “goodwill” ambassador to the community they serve.
Maintains a high level of confidentiality in all areas of responsibility.
Transports prisoners to and from court.
Serve some civil processes (None that require a certified sworn deputy to process).
Provide courtroom security.
Operates marked motor vehicle, driving to dispatch-based calls for services, conducts minor investigations under direct supervision, and writes thorough reports.
Identifies and safely removes or arranges for the removal of road hazards.
Keep dispatch personnel advised of call progress during and after calls for service.
Take informational reports, including those for lost property, found property, civil matters, abandoned vehicles, animal pick-ups, and traffic accidents.
May be called upon to testify in court hearings for civil or criminal prosecution cases.
Refers citizens to the appropriate agency for matters that exceed the scope of responsibility for Community Service Aides.
Conducts basic research using criminal databases to assist sworn officers in investigations and court cases.
Respond to less-serious traffic-related issues; private property collisions; motorist assistance (car trouble); towing services (abandoned vehicles, collisions, and snow tows); and traffic direction at collision scenes, fires, and related incidents.
Conducts vehicle accident investigation, including measuring distances, making necessary calculations, drawing diagrams, coordinating accident scenes, and assisting the deputies where needed.
Assist with restoring minor traffic scene incidents to normalcy by removing damaged vehicles through contracted towing services and performing accident cleanup in the area, ensuring the safe continued use of traffic highways.
May provide traffic control assistance to regular officers as assigned or needed in connection with special or emergencies.
Assists stranded motorists in gaining access to locked vehicles through locksmith services or, for vehicle repair needs, contacting contracted wrecker services for safe vehicle removal/transport.
Investigates abandoned vehicles to determine ownership and provides for the safe and legal removal of abandoned vehicles; completes necessary paperwork for vehicle abandonment procedures.
Conduct proactive public services such as residence and business checks.
Completes routine daily reports thoroughly and completely according to established reporting standards of the Torrance County Sheriff’s Office.
When and if certified, safely carry and, only, when necessary, operate a taser and/or pepper spray following defensive tactics training guidelines.
Participate in community service and education activities to promote Sheriff’s programs, such as visiting schools and giving educational talks.
Attends ongoing training as part of a performance development plan created by the certified training officer or supervisor.
Report any suspicious activities to commissioned officers.
Recognizes calls for service that require the intervention of commissioned officers and requests officers promptly to resolve issues of complexity and/or high level of risk.
Performs various administrative duties as part of regular work responsibilities or for special requests as assigned by a supervisor.
Provides fingerprinting service as directed by a supervisor for the community.
Assists sheriff deputies in sex offender and other registration processes.
Other duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS

High School Diploma or General Equivalency Diploma.
Must be at least 18 years of age.
Must pass a “Fit for Duty” evaluation.
Must be in good physical condition and pass the basic physical agility test as described below.
Must possess a valid New Mexico driver’s license.
Must be certified on the firearm that they are carrying.
Must be certified on all less-than-lethal devices they are carrying.
Must attend all mandatory training, including Road Ready, CPR, Defensive Tactics (including less-than-lethal), and firearms.

OTHER REQUIREMENTS

Must recognize and accept the expectation of ethical and law-abiding behavior in your professional and personal life as an example to the public you serve.
All CSAs must arrive at the assigned or emergency work location within one (1) hour from notification to report to duty.
Must be willing to work all shifts, including days, evenings, graveyards, weekends, and holidays.
Must wear the assigned uniform for Community Service Aides.
Must not have visible tattoos on their face, head, and neck.
No felony conviction(s).
No misdemeanor convictions involving perjury, false statements, or domestic violence.
No dishonorable discharge from any United States military branch.
Must complete a successful background investigation.
In addition, the following areas may result in applicants being suspended from the hiring process: bad credit history (including bankruptcy and collections), past drug use, inappropriate social media, driving history, work history, criminal activity, and associations with known criminals, gang activity, and inappropriate tattoos.

DESIRED EXPERIENCE AND TRAINING

College coursework or degree in a related field.
Familiarity with Torrance County geography.
Familiarity with Microsoft Windows workstation environments.

Work Environment

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT:

While performing the duties of this job, the employee is frequently required to use hands to finger/handle/feel; reach with hands and arms; talk or hear; taste or smell. The employee is regularly required to stand, walk, sit, climb, or balance, and the employee is occasionally required to stoop, kneel, crouch, or crawl.
Vision requirements for this position include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Working conditions include frequent exposure to outdoor weather conditions; regular exposure to work near moving, mechanical parts; and occasional exposure to work near fumes or airborne particles and toxic or caustic chemicals.
The noise level in the work environment is usually moderate.

The largest percentage of deputy sheriff applicant dropouts comes from poor or lack of physical fitness training before the Academy. The four pillars of physical fitness are diet, rest, hydration, and Physical Exercise. Take this opportunity to prepare for the physical agility test to become one of Torrance County’s finest deputies.

Knowledge, Skills, and Abilities

Ability to communicate with our customers concisely, tactfully, and effectively orally and in writing.
Ability to provide excellent customer service in an environment often defined by the effects of emotionally charged emergency calls for service.
Ability to work independently, exercise good judgment under stressful conditions, and multi-task in a fast-paced environment.
Ability to operate computer-based systems and hardware needed to complete routine reports.
Ability to establish and maintain effective, professional relationships with customers, co-workers, and all cooperating groups.
Ability to work within the chain of command structure.

Additional Information

PHYSICAL AGILITY TEST:
This basic physical agility test covers a range of movements essential for assessing an individual’s fitness and readiness for specific tasks that are required of them to include:

Stand and Walk: (Steady State Cardiovascular Endurance): Objective: Assess aerobic capacity and lower body endurance.

Climb (Stair Climb Test) Objective: Simulate climbing stairs in full protective gear while carrying equipment.

Stoop, Kneel, Crouch and crawl:

Test Description:
- Participants stand still for 20 seconds as a warm-up.
- After the warm-up, they walk on a designated path (or treadmill when available), at a steady pace for three minutes.
- The walking speed should be set at a minimum of fifteen (15) steps per minute.
- Participants should wear a 12-pound weight on their shoulders simulating wearing duty belt and bullet-proof vest.
- The test concludes after three minutes, and the weight removed.

Test Description:
- Participants climb a series of one story of stairs (two half flights) while wearing a twelve-pound weight on their shoulders or back.
- This challenges aerobic capacity, lower body endurance and balance.
- The primary muscle groups involved are quadriceps, hamstring, glutes, calves, and lower back stabilizers.
- Participants must maintain a set stepping rate of fifteen (15) steps per minute.

Objective: Assess flexibility, agility, and ability to perform low level movements like getting in and out of a car.

Test Description:

Participants perform the following movements:
- Stoop: Bend at the waist to pick up an object from the ground. Three times.
- Kneel: Kneel down on one knee, stand and kneel down on the other knee. Then kneel down on both knees and stand up straight.
- Crouch: Lower into a squatting position, then stand up straight.
- Crawl: Move forward on hands and knees, 15 feet.

This test evaluates flexibility, joint mobility, and coordination. Always prioritize safety and proper form during testing.