Job Opportunities in United States


November 19, 2024

Matthews Motors Wilimington

Wilmington

FULL TIME


Automotive Service Writer/Advisor

Benefits
  • A friendly, comfortable work environment
  • Competitive, performance-based pay
  • Stable environment with a well-established company
  • Paid vacation
  • 401k, Health, Vision and Dental Insurance
  • MONDAY THROUGH FRIDAY, ROTATING SATURDAYS!!!!
Responsibilities and Duties:
  • Greet and assist guests in a timely, efficient and friendly manner.
  • Obtains customer and vehicle information.
  • Clearly reports all vehicle symptoms to the technician as described by the customer
  • Provide accurate estimates for repairs and services.
  • Serve as a liaison between technician and customer.
  • Monitors the progress of each vehicle throughout the day, updating customers frequently
  • Ensure customer has a positive dealership experience
  • Assist with daily accounting closing and balancing procedures.
Qualifications and Skills Required:
  • Service Advisor experience required!
  • Exceptional customer service skills is a MUST
  • Excellent written and verbal communication skills
  • Navigate Dealer Track DMS
  • Ability to manage x Time service scheduler
  • Capability to prioritize multiple tasks effectively
  • Ability to work both as a team and independently
  • Ability to maintain a positive attitude while working under pressure
  • High volume mentality
  • Must consent to and pass a drug/background screen
  • Professional appearance required
  • Proficiency with computers and technology
  • A valid driver’s license and clear driving record
  • Flexible work schedule Monday through Friday and rotating Saturdays
Job Type: Full-time
Pay: $5,000.00 - $10,000.00 per month
Benefits:
  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
Shift:
  • 10 hour shift
  • 8 hour shift
Work Days:
  • Monday to Friday
  • Weekends as needed
People with a criminal record are encouraged to apply
License/Certification:
  • Driver's License (Required)
Work Location: In person

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