Job Opportunities in United States
November 19, 2024
Matthews Motors Wilimington
Wilmington
FULL TIME
Automotive Service Writer/Advisor
Benefits
- A friendly, comfortable work environment
- Competitive, performance-based pay
- Stable environment with a well-established company
- Paid vacation
- 401k, Health, Vision and Dental Insurance
- MONDAY THROUGH FRIDAY, ROTATING SATURDAYS!!!!
Responsibilities and Duties:
- Greet and assist guests in a timely, efficient and friendly manner.
- Obtains customer and vehicle information.
- Clearly reports all vehicle symptoms to the technician as described by the customer
- Provide accurate estimates for repairs and services.
- Serve as a liaison between technician and customer.
- Monitors the progress of each vehicle throughout the day, updating customers frequently
- Ensure customer has a positive dealership experience
- Assist with daily accounting closing and balancing procedures.
Qualifications and Skills Required:
- Service Advisor experience required!
- Exceptional customer service skills is a MUST
- Excellent written and verbal communication skills
- Navigate Dealer Track DMS
- Ability to manage x Time service scheduler
- Capability to prioritize multiple tasks effectively
- Ability to work both as a team and independently
- Ability to maintain a positive attitude while working under pressure
- High volume mentality
- Must consent to and pass a drug/background screen
- Professional appearance required
- Proficiency with computers and technology
- A valid driver’s license and clear driving record
- Flexible work schedule Monday through Friday and rotating Saturdays
Job Type: Full-time
Pay: $5,000.00 - $10,000.00 per month
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
Work Days:
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
License/Certification:
- Driver's License (Required)
Work Location: In person