September 17, 2024

Volunteers of America Colorado

Denver

FULL TIME

Associate Division Director-Behavioral Health Services

Description: ** The Associate Division Director of Behavioral Health Services oversees programs and services with behavioral health component, establishes models of practice, sustains and expands behavioral health services, and provides direct client care when necessary. Managerial responsibilities include supervision of staff; tracking, managing, and adjusting the program budget; coordination of activities among community partners across wide geographic areas; active collaboration with the local Continuum of Care; the development and implementation of behavioral health models of care; the design, expansion, and maintenance of behavioral health services; and the composition and submission of community action plans and program-specific reports to program funders. Behavioral health provision responsibilities include conducting psychosocial assessments, developing care plans, linking program participants to long-term behavioral healthcare providers, and composing and maintaining records in accordance with all relevant regulations and professional requirements.
Essential Duties and Responsibilities
In collaboration with the Division Director and agency leadership, the Associate Division Director:

Oversees multiple grant agreements and funding sources; ensuring compliance with grant commitment and expectations of program funders and VOA, including the provision of supportive case management, housing stabilization, and temporary financial assistance for program and service participants that best meets their needs and fulfills all funder and VOA requirements.
Trains, supervises and evaluates staff members. Ensures compliance with the requirements of their respective job descriptions and accordance with established best practice standards.
Composes and manages annual program budgets representative of grant agreements with program funders; monitors expenses and revises budgets as needed.
Conducts and facilitates regular internal reviews of all components, including monitoring for compliance to program requirements and best practice though client file reviews and client and community feedback. Provides follow up and/or corrective action as necessary.
Develops and implements a community design and outreach plan in collaboration with community partners subject to review and approval by program funders.
Takes a proactive role to remain apprised of evolving program regulations, standards, and best practice, and effectively integrates these practices into program operations.
Collaborates with administrative services staff to ensure that appropriate financial, personnel, and operational standards are adhered to as indicated by grant agreements with program funders.
Aggregates and reviews program data to determine the effectiveness of services and progress in meeting service goals as indicated within grant agreements with program funders.
Utilizes program data to develop strategic action plans for outreach and service delivery.
Ensures program staff provide accurate and timely documentation, adhere to confidentiality, record keeping, reporting, and data entry and collection standards.
Coordinates activities among community partners across wide geographic areas, actively collaborates with the local Continuum of Care, and maintains excellent working relationship with community stakeholders.
Assists in preparation of regular grant applications, updated, or requests for information.
Develops, implements, and sustains behavioral health services across organizational divisions.
Collaborates with statewide field office staff to facilitate the continuity of high-quality services.
Performs all other duties as assigned.

CLINICAL RESPONSIBILITIES:
In collaboration with the Division Director and agency leadership, the Associate Division Director:

Develops and oversees the implementation of clinical standards of care throughout all VOA programs with a behavioral health component.

In collaboration with program and behavioral healthcare personnel, the Associate Division Director oversees, and conducts in limited instances as necessary:

Intakes, screening, psychosocial assessments, psychotherapy, and crisis intervention as deemed appropriate and necessary to support established program and service objectives. Communicates clinical assessments, interventions, and ongoing client contact via established processes.
Collaborates and coordinates with a wide spectrum of community stakeholders in support of program objectives.
Works in collaboration with care teams to provide behavioral health support and to promote access and connection to long-term behavioral health services.
Works to develop access and connection to supportive services necessary for program participants to achieve service plan objectives.
Works within an established client records system to document client interactions and progress towards documented service objectives.
Develops, monitors, and regularly updated individualized service and treatment plans for assigned program participants.
Works with specifically assigned clients related to service planning, documentation of progress, service tracking, and outcome evaluation.
Performs crisis management activities as necessary.
Completes insurance authorizations and other reporting requirements as necessary.
Understands and maintains client confidentiality and HIPAA privacy practices.
Maintains a positive and professional work environment.
Communicates clearly and effectively with program participants, community stakeholders, and colleagues.
Completes all assigned tasks in a thorough, timely, and complete manner.
Travels to field offices throughout Colorado as necessary to support program operations.
Performs additional duties as necessary.

Supervisory Responsibilities

Oversees managerial and clinical personnel working to achieve strategic objectives throughout the assigned service area.

Working Conditions and Physical Requirements

Travel throughout the program’s service area is required on a regular basis.
Must be able to work in diverse and, at times, uncomfortable environments such as homeless shelters, service facilities, streets, offices, and all other locations as necessary to fulfill program objectives.

Position Type and Expected Hours of Work

Full-Time or Part-Time as indicated in posting.
Works hours vary depending upon program requirements, but are typically scheduled around a 40 hour work week.

Location

Throughout program service area. VSS Field Offices located are in: Denver, Greeley, Fort Collins, Grand Junction, Durango, Alamosa, Pueblo, and Colorado Springs.

Requirements: Competencies

Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect and Service).
Models and VOACO’s three critical virtues of HHS (Hungry, Humble, People Smart).
Must competently translate administrative and direct service practices to diverse groups of stakeholders in support of program objectives.
Must be both creative and detail oriented in order to effectively develop and implement strategic plans supporting program, agency, and community objectives.
Must be aware of, and able to reflect, the differences between management and direction.

Minimum Qualifications of Position

Master’s degree in counseling, social work, or related field.
Active LPC, LCSW, LMFT, or equivalent licensure in the State of Colorado.
3 years of supervisory experience.
Must possess a Colorado driver’s license and state-mandated automobile insurance.
Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available).
Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter.

Preferred Qualifications of Position

Demonstrated pursuit, award, and continued/successful maintenance of private, local, state, and federal grants or contracts.
4 years of supervisory experience.
Certified Addictions Counselor (CAC) Certification.
Demonstrated ability to fulfill relevant program compliance and administrative requirements.
Demonstrated ability to lead teams of human service professionals.
Demonstrated abilities in effectively managing program grant agreements, contracts, and finances.
Demonstrated grant writing abilities.
Demonstrated proficiency in Cognitive Behavioral Therapy.

Knowledge and Skills

Demonstrated skillsets in financial management, operational management, grants/contacts managements, and personnel management.
Ability to inspire, train, mentor, and lead teams.
Ability to respectfully and professionally serve individuals hailing from diverse backgrounds, cultures, ideologies, and religions.
Ability to work and thrive within a diverse, multicultural team environment.
Ability to take initiative and work independently.
Ability to communicate effectively verbally and in writing.
Ability to apply appropriate self-care in the face of often difficult and/or traumatic situations which commonly present while working with persons in need of services.