Job Ref: FOC1419
Branch: Holiday Inn Express Derry - Londonderry
Location: Holiday Inn Express Derry - Londonderry, Derry / Londonderry
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Part Time
Shift pattern: 0700-1200 Saturday and Sunday
Hours per week: 10
Posted date: 05/10/2024
Closing date: 07/11/2024
Who are we
The Holiday Inn Express, Derry, nestled in the heart of Northern Ireland, a short stroll from the historic 17th Century Walled city is a bustling hub of hospitality. Boasting 119 modern accommodations, our hotel is situated amidst the vibrant cultural tapestry and breath taking landscapes of Derry. As part of the esteemed Holiday Inn brand, we are dedicated to providing exceptional service and unforgettable experiences to our guests. Whether it's for business, leisure, or a special occasion, our hotel offers the perfect retreat in this picturesque city.
Role Responsibilities
You’ll be responsible for serving and ensuring the wellbeing of our guests within the Bar and Restaurant during the weekend breakfast service. You will complete all preparation and service of the Restaurant to the highest standards and in keeping with the specifications and systems set by the kitchen supervisor and Team leader on shift to keep our service consistent. You’ll ensure that we are compliant with Health Safety and Food Hygiene by following any systems shown to you. You’ll assist with the cooking and top up of our breakfast area buffet, the welcoming of our guests asking any questions they may have, clearing tables and seating guests effeciently and trhe clear down of the kitchen and restaurant area.
To be responsible for the service and wellbeing of our guests.
- To assist in the set up and closedown of the Restaurant.
- Ensure all orders are taken accurately and items are received in a timely manner.
- To support the team in ensuring the efficient, and effective running of the service.
- Ensure that the preparation and presentation of each section is of a high standard, and is in line with the standards set.
- Serve guests to the highest standard whilst keeping the guests expectations at the forefront of your mind.
- To keep your mise en place levels up to the required level whilst rotating stock.
- Be mindful of waste, always seek help to utilise all stock and minimise waste.
- Report any faults or defects as you see them.
- Maintain a high standard of Restaurant and back of house cleanliness and hygiene practices.
- Ensure that you are correctly dressed in your uniform.
- Maintain a professional working relationship with all departments in the hotel.
Key Requirements
- A warm and friendly personality
- Commitment to delivering high levels of customer service
- Good teamwork skills - we want work to be fun for all of our employees
- Have a genuine interest in providing hospitality to our customers
- To be able to work well under pressure (Hospitality is very fast paced but don't worry you'll be supported from day one and you'll be just as quick at adapting to your new role)