Description
Together is an incredible place to work—not only because we are one of the UK’s oldest and most respected mental health charities, but because we prioritize the needs of the individuals we serve. We are dedicated to empowering people to take control of their lives and make positive contributions to their communities. We are excited to announce an opportunity to join our supported accommodation service in Northampton, where you will work closely with individuals facing complex mental health challenges.
We are seeking an inspiring and compassionate person who can creatively support our clients on their journey toward improved wellbeing and independence. In this role, you will use your passion for empowerment to help individuals enhance their independence and quality of life. You will also assist clients in maintaining their tenancies and collaborate with external partners to ensure their success. While prior experience is not essential—we provide excellent training opportunities and foster a dynamic, friendly work environment—having a genuine passion for helping others regain control of their lives and a belief in recovery is vital. We offer competitive pay, career development opportunities, and a range of other benefits.
Functional Responsibilities
1. Establish and maintain relationships of trust with service users, to build engagement
2. Help service users to set, prioritise and achieve goals, managing their tenancies and move-ons
3. Work flexibly with service users in their homes and in the community
4. Carry out assessments and determine urgency of service user needs
5. Work with professionals from other agencies, and make onward referrals, linking service users into community opportunities
6. Carry out risk assessments, in order to keep service users safe and improve the quality of our support
7. Attend placement reviews
8. Work with service users on a 1:1 basis and in groups
9. Assist service users to; deal with financial issues and navigate the benefits and education systems; manage friendships and family relationships; manage their medication, in accordance with Together procedures
10. Accompany service users to appointments
11. Assist service users to undertake domestic tasks such as cooking and cleaning, ensuring adherence to infection control (training provided)
12. Assist service users with personal care as and when required
13. Adhere to the Together policy on lone working
14. Make timely records which are concise, accurate, written for the service user to understand, using Together computer-based systems
15. Write clear word processed and handwritten reports (training provided) and records in English
16. Participate in mandatory and job-related courses and learning activities
17. Maintain professional boundaries in all aspects of work with service users
Knowledge, Skills & Experience
Essential
1. Experience in supporting vulnerable individuals gained from paid work and/or voluntary and/or life experience
2. Minimum of GCSE or Level II qualification in English, or equivalent
3. Basic competence in the use of email and word processing software
4. Demonstrate a non-judgemental attitude and able to be empathetic towards service users and create a trusting environment
5. Able to work in partnership with services users and establish and maintain professional boundaries in working with service users
6. Able to establish and maintain a safe environment
7. Willing and able to undertake domestic tasks with, and for, service users as necessary
8. Demonstrate problem-solving skills relating to welfare benefits, education and relationships
9. Open to - and willing to participate in - formal and informal job-related learning
10. Willing and able to collaborate with colleagues and other organisations
11. Able to use email and computerised systems for service user records and reports
12. Able to travel; have access to car/public transport
13. Able to work a varying pattern of shifts on a 24 hour 7-day week rota, with notice
Desirable
1. Lived experience of mental distress
2. NVQ Level II in Health and Social Care, or equivalent
Benefits
Download the PDF to find out more about what you can get out of working for us.
Benefits of Working for Together
At Together we value and encourage diversity and inclusion within our workforce. We are committed to creating a workplace where you can be your authentic self, welcoming applications from people from diverse communities and backgrounds who share our values. As an employer, we are committed to making any reasonable adjustments during the recruitment process.
Successful candidates will require an enhanced DBS check. To find out more, visit https://www.gov.uk/government/organisations/disclosure-and-barring-service. Together is committed to equal opportunities and non-discriminatory practices. Charity No. 211091
About Together for Mental Wellbeing
Together for Mental Wellbeing is a national charity that supports people with mental health issues to lead fulfilling and independent lives.
We value people as experts in what works best for them, and each individual we work with influences and shapes the support they and others receive from us.
Founded in 1879, today we work with approximately 4,500 people every month - at around 70 locations across England.
Our services include support in the community, accommodation-based support, advocacy, and criminal justice services.