Job Opportunities in United Kingdom

Proposed Interview Date: Week commencing Monday 16 December 2024
Closing Date: Sunday 24 November 2024
Contract Type: 2 x Temporary to 31 December 2025
Salary Range: FC4 £24890.91 to £27087.17 pro rata
Work Pattern: 36 hours per week, Monday to Friday, 08:48am until 5.00pm
Location: Fife House (West), Glenrothes – Blended Working available following training


Supporting Statement
As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement


Job Details
The Shared Service Centre provides specialist business support that drives delivery of payroll, recruitment, ordering, invoicing, IT front-line and HR enquiry services. We operate and maintain a range of systems and processes through accurate data entry, calculations, advice and information on policies, procedures and monitoring.
You will gain a working knowledge of Oracle Cloud, (Finance/HR/Payroll system), First Contact/Assyst, (Customer Relations Case management system), MS Teams, (video conferencing application), Share Point, Fife Council’s intranet and be able to work to tight deadlines.
You will be based within the Transactions Payroll Team and you will:
Create and maintain employee records on Oracle Cloud (New Starts, Additional Assignments, Transfers, Contract changes (e.g. change of hours) and Leavers
Deal with various Payroll enquiries (leave calculations, statutory sick/maternity pay, overpayments of salary and payslip advice)
Extract system data to complete Information Requests
Adhere to strict payroll deadlines


The Person
Essential qualifications for this post are SVQF Level 5 (4 qualifications at Intermediate 2 or above) or equivalent in a Business/Customer Service subject that would demonstrate the standard of work required for the role.
You should have experience of working in an office using current computer-based applications to carry out a range of duties.
Good communication skills are necessary including an awareness of customer care for all enquiries. Confidentiality awareness is essential.
Key skills required include accurate numeracy, attention to detail, time management, ability to interpret policy and procedures, interpersonal and organisational.
You should be able to work as part of a team or on your own as required.
A link to the role profile is included below. You will find more information about the job and the type of person we are looking for.
As a progressive employer, we offer the opportunity to work in this role as a “blended working” arrangement with home-working opportunities and occasional office-working as required. While the significant part of the role can and will be carried out remotely, candidates should be able to travel to and attend office locations in Fife as required.
Before confirming to your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme


Further Information

• Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile
• How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.
• Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services
• Directorate Information - Council Department information
• Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on Twitter @FCJobs Official.

We are currently shaping our future workstyles however, in light of current advice, we are introducing blended home/office working that will include office access days each week with homeworking for the remainder of your working time.


For further information please contact Jacqueline Guion - jackie.guion@fife.gov.uk