Job Opportunities in United Kingdom

Contract: Government

Location: Cumberland

Hours of work: 40

Contract Type: Permanent

This role is INTERNAL ONLY and at present we are not accepting external applications. If you are external and apply, your application will not be considered at this time.

As the Regional Facilities Manager, you will support and lead the regional operational Total Facilities Management (TFM) services within the client account, ensuring the delivery of top-tier integrated facility services to the customer.

• Ensure efficient and effective management of the integrated facility operations including planned and reactive building, engineering systems and assets maintenance, cleaning and other all other soft facility service to required standards and SLAs
• Build strong and long-lasting relationships with stakeholders, becoming a trusted service partner to the customer
• Lead Regional team in the delivery and ongoing development of our service solution systems, identifying service improvement opportunities
• Ensure that healthy and safety (H&S) and all compliance with all health and safety legislation is followed and that there is an embedded safety culture within the team
• Ensure that all required data and reporting all documents including planned, scheduled and reactive maintenance, H&S and safe systems of work etc. are up to date and reviewed at appropriate times
• Ensure that effective recruitment, training and development of placemakers is planned and delivered
• Ensure all services are delivered in a commercially responsible way; own and deliver the contract budgets, financial targets and SLAs
• Ensure all customer queries / complaints are correctly recorded and responded to through the customer complaints procedure
• Ensure all relevant periodic reporting and required paperwork and administration is completed on time
• Ensure rigorous cost control within your delegated responsibility

• Management experience working in Government or similar environment delivering integrated facility services
• Proven leadership and organisational skills with the ability to develop and drive operational strategy and development plans
• Relevant FM qualifications
• Experience in managing technical infrastructure, assets and engineering systems
• Experience in managing and delivering soft facility services
• Knowledge of relevant legislation, regulations and standards
• Stakeholder management skills

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreat People #ISSTalent #People Make Place

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com


If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: Talent Place

To find out more about what we do - https://www.uk.issworld.com/