Job Opportunities in United Kingdom

We are looking for highly experienced senior nurse wishing to take their next step into a strategic role.

If you are a confident communicator, have good analytical skills and you are passionate about making a difference, we would like to hear from you.

You will be fully supported to develop in the role by the Director of Nursing and Quality.

The focus of the roles will be to:
Provide strategic nurse leadership, developing a clear and accountable framework for nurse leadership throughout the ICB.
Provide broader clinical leadership across all professional groups, both within the ICB and across partner organisations, to inform the ICB commissioning plans.
Provide leadership and expertise on all aspects of quality and patient safety within the ICB, driving reform and supporting organisational change and the uptake of initiatives that support excellence.
The post holder will be required to work in partnership with other local health and social care organisations to secure effective clinical engagement across a range of disciplines to help inform the design of robust clinical systems, models of care and pathways.
Contribute to the development of the vision, aims and business objectives of the ICB.

The Head of Place Quality will be responsible for ensuring the delivery of quality, performance and clinical governance strategies for NHS N& W ICB, supporting organisational change and the uptake of quality improvement initiatives.

The post holder will ensure that the ICB fulfils its statutory requirements for patient safety and quality of care and will be the key point of reference for the ICB on all matters relating to Patient Safety, Patient Experience and Quality of Care.

The Head of Place Quality will provide strategic nurse leadership, developing a clear and accountable framework for nurse leadership throughout the ICB, with responsibility for directing and managing the quality and performance team across Norfolk and Waveney ICB. In addition to providing strategic nurse leadership, the post holder will be required to provide broader clinical leadership across all professional groups, both within the ICB and across partner organisations, to inform the ICB commissioning plans.

The post holder will provide leadership and expertise on all aspects of quality and patient safety within the ICB, driving reform and supporting organisational change and the uptake of initiatives that support excellence.

The post holder will be required to work in partnership with other local health and social care organisations to secure effective clinical engagement across a range of disciplines to help inform the design of robust clinical systems, models of care and pathways.

Health and care services in Norfolk and Waveney are working closely together to further improve services and provide more joined-up care for local people. In Norfolk and Waveney, we have already achieved a lot by working in partnership to improve health and care outcomes. These changes have been made possible by different organisations – NHS hospitals, GPs, mental health and community health services, local councils, care homes and social workers, voluntary and community organisations and others – joining forces to agree and plan for local people’s needs.

Norfolk and Waveney Integrated Care System (ICS) includes a statutory Integrated Care Partnership (ICP), and an Integrated Care Board (ICB) called NHS Norfolk and Waveney. This partnership and organisation dedicated to making sure that organisations work together for the benefit of our residents, staff and communities is an important step change, helping to create positive differences to local people and joining up health and social care. This is the culmination of many years of effort to build partnership working across the NHS, local authorities, the third sector and patient groups.

Key Relationships The Head of Place Quality will be required to build and maintain good working relationships with a broad range of internal and external stakeholders on a range of issues to ensure optimum engagement with, and implementation of, the quality and safety agenda. This will include providing and receiving highly complex, business sensitive and/or contentious information and may include presenting information to a wide range of internal and external stakeholders in formal setting.

Functional Responsibilities Contribute to the development of the vision, aims and business objectives of the ICB.

Work collaboratively with the Director of Nursing and Quality and Providers to improve the quality of care through Quality Improvement methodology and the development of patient safety systems. Providing assurance to the ICB’s Quality and Safety Committee, System Quality Group and Integrated Care Board.

Ensure the ICB, when exercising its functions, acts with a view to securing health services that are provided in a way which promotes the NHS Constitution.

Ensure that the voice of the Member Practices is heard and the interests of the patients and the community remain at the heart of discussions and decisions.

Act in the best interest with regard to the health of local population at all times.

Quality Improvement Leadership and Delivery Lead the development, delivery and promotion of the ICB clinical quality and patient safety agenda through quality improvement developing patient safety systems.

Ensure that the quality and safety service lines delivered by the Commissioning Support Unit are efficient and effective, ensuring that Norfolk and Waveney ICB have in place robust management and communication processes for Serious Incidents, Never Events, and adverse incidents.

Support and deputise for the Director of Nursing and Quality in matters of Infection, Prevention and Control.

Ensure compliance with safeguarding children and adults working closely with the designated Adult and Children Safeguarding teams and GP leads to promote and implement National guidance.

Provide professional advice to address requests for treatments and clinical interventions that fall outside existing agreements and contracts (e.g., requests to fund new drugs and therapies often to extremely ill people).

Communication The post holder will be required to deal with complex and sometimes conflicting subject matter problems in day-to-day work, workshops, meetings, one to one communication and other events.

The post will require the ability and resilience to give difficult messages to a range of audiences and may need to manage potentially antagonistic situations with staff and stakeholders over issues of quality and safety.

To work in a matrix management style and to foster close working relations with other managers within the ICB and achieve STP and NHS objectives.

Lead the ICB’s approach to the commissioning of services that are both clinically effective and value-for-money.

Lead on the development of robust systems for identifying, investigating and managing any areas of concern in the delivery of commissioned services ensuring that remedial plans are developed to ensure the safety of patients.

Adopt and lead on the development of nationally recognised quality tools.

Ensure research and development informs and identifies best practice and continuous clinical and quality improvement.

Establish learning networks across Norfolk and Waveney and the wider health economy in relation to quality and safety.

Responsible for developing and leading the nursing, quality and safety strategies and plans for the ICB.

Be responsible for policy interpretation across the health economy on all aspects of quality development, including the development of quality schedules in contracts, risk analysis and action plans for implementation of improvements.