October 14, 2024

QA Apprenticeships

Edinburgh

FULL TIME

Digital File Management Apprentice

Would you like to work for one of Scotland's leading law firms?
Harper Macleod are currently seeing an apprentice to join their Edinburgh office. This is a team that has numerous apprentices so you are in safe hands.
Based in the city centre, you will work for an organisation that provide expert advice on areas such as personal injury, employment law and medical negligence. You will pro-actively provide an efficient, organised and professional service by ensuring that the team have the appropriate support for all aspects of their work activities.
This is a fantastic opportunity to develop within a business that has supported over 80 apprentices through their qualification in partnership with QA! In 2023 alone they have onboarded over 20 apprentices into their offices across Scotland.
You will be working towards a Digital Applications Support SCQF Level 6.
What you will be doing:

Become a system expert on Lawsoft, which is an internal CRM system. You will use Lawsoft to search and maintain client details
Become competent in Worksite where you will create new files, enter information accurately and effectively
Collaborate with different departments daily from Harper Macleod who may ask you to pull client cases on demand
Deal with file requests made by staff and Partners. You will communicate using Mi Collab and Microsoft Outlook
Indexing and storage of old files
Run client reports

You will need the following skills:

Excellent organisational skills
Excellent IT skills
Excellent communication skills, verbal and in writing
Ability to prioritise and work to deadlines under pressure, often with short notice
Ability to use initiative and to work both independently and as part of a team
Attention to detail and accuracy when working with data or creating content

Salary:
£19,838 per annum
Working week:
35 hours per week, Monday to Friday, 9am - 5pm
Benefits:

Pension scheme
Critical illness protection
Life assurance
Discounted conveyancing on sales and purchases
Discounted eyecare
Charity donation through payroll
Cycle to work scheme
Buy additional leave option
Extra holidays at Christmas
CSR days
Funding for external training
Recruitment finder’s fee
Additional discounts
4pm birthday finish

Future prospects:
Should you perform well in this role there is an opportunity for you to take up a permanent position at the end of your qualification. Many of our previous apprentices are still with the company. Future salary will be discussed should you be offered a permanent role.
Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.
On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!