Customer Service / Stockroom Assistant

October 14, 2024

R-Biopharm Rhone Ltd

Glasgow

FULL TIME

Job Overview
We are seeking an energetic person to join our busy Customer Service / Logistics team. The ideal candidate will play a crucial role in the smooth operation of our office by undertaking administrative tasks, stock control and logistics duties, whilst maintaining effective communication within the wider organisation. This position requires a proactive, positive individual with good attention to detail, who enjoys working in a busy environment.
Responsibilities
- Contribute to daily office operations and help ensure efficient workflow.
- Undertake administrative tasks, including data entry, logistics document preparation and filing.
- Pick & pack customer orders and communicate with associated courier companies
-Maintain stock supplies and place orders as necessary.
- Support office staff, fostering a collaborative team environment.
- Handle phone communications with professionalism and excellent phone etiquette.
- Communicate effectively with team members and external stakeholders to ensure alignment on projects and tasks.
- Implement organisational systems to improve efficiency within the office.
Requirements
- Experience in an administrative role.
- Excellent attention to detail and accuracy.
- Experience in using Sage 200 is preferred but not essential.
- Excellent phone etiquette and communication skills.
- Strong organisational skills with the ability to prioritise tasks in a fast-paced environment.
- A proactive and positive approach to problem-solving and the ability to work independently as well as part of a team.
Essential:

Computer literate including use of Word, Excel, Outlook
Excellent interpersonal skills & telephone manner to be able to build rapport with customers, delivery companies and all colleagues across the organisation
Ability to work in a fast-paced environment to complete the daily workload
Proactive and positive approach
Good attention to detail and accuracy
Ability to be flexible to meet the needs of the team and the customer
Ability to work independently and as part of a team

If you are looking to join a fast-paced team with a variety of tasks, we encourage you to apply for this position as a Customer Service / Stockroom Assistant.
Job Type: Full-time
Pay: Up to £23,000.00 per year
Benefits: