Job Opportunities in United Kingdom


September 20, 2024

Andras Hotels

Belfast

FULL TIME


Crowne Plaza - Housekeeping Team Member

About Us
Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.

What is the job?
As a Housekeeping Team Member – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last minute work done.

Hours
Various Hours - 32/40 hours

Pay
Up to £12.44, depending on age

What we offer:
  • Discounted Hotel Rates across ‘000’s of hotels worldwide for employees and for family and friends
  • Health Care Cash Plan
  • Diamond membership of Kingsbridge Hospital Group
  • Enhanced Pension Scheme
  • Enhanced Maternity Pay
  • Enhanced Paternity Pay
  • Cycle to work
  • Recruit a friend scheme
  • Employee Appreciation and Social Events
  • Employee of the Month Award
  • £20 for completion of FLOW training
  • Increased Annual leave with service
  • Discount at Bodyscape – Employee rate and family and friend rate
  • Cyrospa discount rate at Bodyscape
  • Communication and advice on Health and Wellbeing
  • Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group
  • Work for globally renowned Hotel Brands
  • Reward Club Incentive Scheme
  • Hotel Incentive scheme
About The Role
Your day to day
  • You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests
  • Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example
  • Keep your supervisor updated on room service progress and alert them to any repairs needed
  • Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed
  • Be organised - keep on top of supplies and amenities and always try to minimise waste
  • Reunite items with owners – and log any lost and found property
  • Look smart – wear your uniform and name badge with pride
  • Other ad-hoc duties – unexpected moments when we have to pull together to get a task done
  • Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping
  • Report, hand in, and/or log all lost and found items according to departmental procedures
  • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
  • Assist with deep cleaning projects
  • Assist turndown duties
  • Assist with other duties as assigned
  • Attend all relevant departmental / hotel / company training

How do I deliver this?
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all Crowne Plaza hotels.
Crowne Plaza hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
  • True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
  • True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
  • True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
  • True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner.
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Required Criteria
  • Ability to work within a Team and also independently
  • High standards of Attention to Detail
  • Strong Time Management skills and flexible with regards to working hours
  • Ability to communicate and follow instruction
  • Must have a clear understanding of speaking and understanding English.

Desired Criteria

  • Experience within a Housekeeping Role or Cleaning role
  • Experience within the Hospitality, care provider or retail sectors.

Skills Needed


About The Company

Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments.
We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast’s largest hotel group with 1000 bedrooms in the City.
Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.

Company Culture

Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years.
We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members.
We offer a range of staff benefits and opportunities to grow your career in our fast-growing company Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.

Company Benefits
What we offer
Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Gym membership or wellness programs, Cycle to work, Referral bonus, Competitive salary, Preferential room rates, Family and friends rates, Long service recognition, Free meals during shifts, Free parking or Discounted parking , Wellbeing Scheme, Work With Charities, Social Opportunities, Employee of the Month, Employee Recognition Scheme
Salary
£9.52 - £12.44 per hour

Latest Job Opportunities


October 15, 2024

TUI Group
Cabin Crew Glasgow

Glasgow

FULL TIME

View Details

October 15, 2024

Orion
Platers

OTHER

View Details

October 15, 2024

Atlas Hotels
Breakfast Team Member

Edinburgh

OTHER

View Details

October 15, 2024

Hotel Co 51
Night Auditor (Night Crew Member) - MOXY Aberdeen Airport

Aberdeen

OTHER & FULL TIME

View Details

October 15, 2024

Hotel Co 51
Crew Member - MOXY Edinburgh Fountainbridge

Edinburgh

OTHER & PART TIME

View Details

October 15, 2024

Alfred H Knight Group
Sampling & Preparation Operative

Dundonald

FULL TIME

View Details

October 15, 2024

Garscadden Pharmacy
Pharmacy Dispenser

Glasgow

FULL TIME & OTHER

View Details

October 15, 2024

Hostelling Scotland
Duty Supervisor - Braemar Youth Hostel

Braemar

OTHER & FULL TIME

View Details

Similar Jobs


September 20, 2024

Andras Hotels
Crowne Plaza - Kitchen Porter

Belfast

FULL TIME

View Details

September 19, 2024

Andras Hotels
Crowne Plaza - Food & Beverage Team Member

Belfast

FULL TIME

View Details

January 12, 2023

British Heart Foundation
Housekeeping Volunteer

Minehead

OTHER

View Details

September 2, 2024

United Lincolnshire Hospitals NHS Trust
Housekeeping Assistant - Band 2

Boston

PART TIME

View Details

September 2, 2024

Queen's University Belfast
Housekeeping Assistants

Belfast

FULL TIME & PART TIME

View Details

July 2, 2024

Belfast Central Mission
Housekeeping Assistant HKACLR0824

Millisle

FULL TIME & PART TIME

View Details

New Jobs from This Company


October 14, 2024

Andras Hotels
Andras House - Lincoln Building Office Cleaner

Belfast

FULL TIME

View Details

September 20, 2024

Andras Hotels
Crowne Plaza - Kitchen Porter

Belfast

FULL TIME

View Details

September 19, 2024

Andras Hotels
Crowne Plaza - Food & Beverage Team Member

Belfast

FULL TIME

View Details

September 10, 2024

Andras Hotels
Holiday Inn Express - Kitchen Porter

Belfast

FULL TIME

View Details

September 10, 2024

Andras Hotels
IBIS City Centre - Guest Service Agent

Belfast

FULL TIME

View Details