Job Opportunities in United Arab Emirates
September 21, 2024
Trib3
Sharjah
FULL TIME
Studio Manager - HIIT & Reformer
ABOUT US: We are TRIB3; a multi-boutique studio bringing people together worldwide through next-level HIIT and Reformer workout experiences. We do this through our family of studios, our team, franchise partners and global fitness community. Every member of the team family plays a vital role in our mission to build a global fitness community where anyone can belong.
ABOUT THE ROLE: As the leader of the multi-boutique studio, you will be responsible for leading the team and studio experience. The Studio Manager is responsible for driving strong financial results, developing a high performing team and delivering commercial excellence. As TRIB3 is a boutique environment, being a confident and personable communicator is key.
Due to the cultural context and target market of the studio, we are particularly seeking female candidates for this position.
As the Studio Manager you will be responsible for the following:
Studio Management & Promotion
People Management
Customer Service
Sales Management
ABOUT YOU
Experience
The person
ABOUT THE ROLE: As the leader of the multi-boutique studio, you will be responsible for leading the team and studio experience. The Studio Manager is responsible for driving strong financial results, developing a high performing team and delivering commercial excellence. As TRIB3 is a boutique environment, being a confident and personable communicator is key.
Due to the cultural context and target market of the studio, we are particularly seeking female candidates for this position.
As the Studio Manager you will be responsible for the following:
Studio Management & Promotion
- Strategies, implement and oversee processes for increased productivity and studio growth.
- Establish cost parameters and manage overall P&L for the studio, maintaining a plan for forecasting, targeting and sales.
- Execute events and support the delivery of marketing campaigns to maximise TRIB3’s exposure.
People Management
- Build, manage, and nurture a high-performing team – train new starters and develop existing team members through performance management tools.
- Support the Assistant Manager to manage direct reports, ensuring that they are undertaking all responsibilities associated with their role to the best of their ability.
Customer Service
- Lead by example and provide outstanding next-level customer service, in person, over the phone, and via email.
- Support your team to deliver a next-level experience to our members; managing and resolving customer issues and complaints when required.
Sales Management
- Drive a sales ethos to deliver targets and exceptional customer experience across the studio and its offerings.
- Coach the team to deliver on studio financial targets and KPIs.
- Drive strategies to engage members with ancillary service lines.
- Establish and grow relationships with relevant partners to enhance studio offerings and opportunities.
ABOUT YOU
Experience
- Two or more years of experience in business management or similar role.
- Experience in developing and implementing business strategy.
- Demonstrable experience managing a budget – tracking sales and costs.
- Ability to work under pressure and motivate teams is key.
The person
- Strong team leader with good communication.
- Strong strategic, financial and commercial acumen.
- Organised and hard working with attention to detail.
- Not afraid to roll their sleeves up and get stuck in.
- Motivated and driven.
- Passion for fitness as a product and service.
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