Job Opportunities in United Arab Emirates
September 9, 2024
Trib3
Sharjah
FULL TIME
Front of House - HIIT & Reformer
ABOUT US: We are TRIB3; a multi-boutique studio bringing people together worldwide through next-level HIIT and Reformer workout experiences. We do this through our family of studios, our team, franchise partners and global fitness community. Every member of the team family plays a vital role in our mission to build a global fitness community where anyone can belong.
ABOUT THE ROLE: As part of our Experience Team, you are responsible for the delivery of the highest standard of customer service to all members and guests. You will be responsible for welcoming, checking-in and assisting our members, selling retail items, session credits and memberships.
Due to the cultural context and target market of the studio, we are particularly seeking female candidates for this position.
As the part of the Experience Team, you will be responsible for the following:
Studio Experience & Sales
Studio Operations
Represent TRIB3 & PILAT3S Brand Values
ABOUT YOU:
Experience
The Person
ABOUT THE ROLE: As part of our Experience Team, you are responsible for the delivery of the highest standard of customer service to all members and guests. You will be responsible for welcoming, checking-in and assisting our members, selling retail items, session credits and memberships.
Due to the cultural context and target market of the studio, we are particularly seeking female candidates for this position.
As the part of the Experience Team, you will be responsible for the following:
Studio Experience & Sales
- Attend to members and guests, ensuring they receive a next level experience, this includes greeting, assisting and checking-in our members.
- Lead by example and provide outstanding next-level customer service, in person, over the phone and via email.
- You will be responsible for communicating with our members, up-selling SWEAT Bands, PILAT3S socks, accessories, session credits and monthly memberships.
- Drive sales to meet the targets that have been given by the Studio/Duty Manager.
Studio Operations
- You will be responsible for delivering all Standard Operating Procedures (SOP) whilst on shift and ensuring the studio looks and feels next level at all times.
Represent TRIB3 & PILAT3S Brand Values
- At the heart of our brand are our values; it is essential that the Experience Team represent our brand and values to ensure that great customer experience is being delivered at every touchpoint.
ABOUT YOU:
Experience
- Work experience in customer service and sales – desired, but not essential
- Ability to work under pressure and tight deadlines
- Strong Microsoft package skills, specifically MS Office, Excel and Power Point
The Person
- A passion for health and fitness is desired. We love team workouts and experiencing the TRIB3 workout experiences hands-on!
- Ability to foster strong relationships and engage with people from all backgrounds and demographics
- Strong team player with excellent communication skills
- Hard-working, organised and ambitious
- Not afraid to roll their sleeves up and get stuck in
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