Aldar Education are currently seeking an outstanding Receptionist-UAE National for Al Rayana Charter School in Abu Dhabi commencing AY24/25. Al Rayana Charter School is an American Curriculum school in the beautiful city of Abu Dhabi. With our globally recognized and admired curriculum, dedicated and passionate practitioners and outstanding teaching and learning, Al Rayana Charter School is a great place to work. It has an exciting, diverse, and progressive learning community that is committed to fulfilling the National Agenda for our Emirati students. Our learning culture is under pinned by our mission statement, Excite, Challenge, empower allowing all students to thrive. This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi’s leading school group. The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.
Minimum Qualifications:
High School Certificate/Diploma or bachelor's degree Certificate.
Minimum Experience:
A minimum of 2 years of experience in a customer focused role in the region
Experience in the education field is preferred
Fluent English communication skills, written and oral
Arabic speaker is preferable
Strong interpersonal skills to aid in daily contact with parents in a diverse multi-cultural environment
Excellent office management skills
Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.
Main duties
Deliver high quality customer service to all visitors and staff, representing the Academy in a professional manner
Greet visitors in a friendly and helpful manner
Have a strong knowledge of the key information about the school
Offer guidance and assistance to parents through the student registration and admission process during the initial enquiry stage
Provide general clerical/administrative support e.g. updating attendance registers, photocopying, filing, faxing, completing standard forms, responding to routine correspondence
Undertake word-processing and other IT based tasks e.g. database, excel, Internet research
Produce lists/information/data as required e.g. class lists
Sort and distribute mail
Specific Duties:
Attend and participate in relevant meetings as required
Answer, screen and forward incoming phone calls in a friendly and professional manner (following our standard telephone etiquette/ protocol)
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Assist Admissions team with in-bound and out-bound calls
Log admissions enquiries into the MIS – data base
Perform other clerical receptionist duties such as filing, photocopying and printing
Arrange transportation for visitors when require
Provide accurate and comprehensive information about the schools, including the curriculum, education level and tuition fees.
Respond to telephone calls and enquiries courteously and direct calls to appropriate personnel, using the Referral System.
Assist with tasks assigned as and when required by the management team.
Undertake any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the post
Perform other duties as requested by direct and dotted line reporting managers/ supervisors.
We regret to inform you that this job opportunity is no longer available