Job Opportunities in United Arab Emirates

Skill Farm Experts Are Invited to Apply for the Following Role:

Responsibilities:

To be accountable for client satisfaction and service quality levels at the branch by ensuring clients’ expectations are met consistently.
Take full responsibility and ownership for Priority Banking customer service at the branch.
Avoid any staff complaints from customers as it affects the overall segment performance
TTs requests, FDs Requests and Account Maintenance requests – to be validated and tracked in track BPM
Account Opening – check for completeness of documentation and tracking in track soft
Credit card application – Check for completeness of documents and form before sending the same to Cards Team
Liaising with compliance and various other departments for following up and submission of documents or relevant matte
Action and Review of CRM cases assigned to Priority Banking Centers
Set and track sales account targets

Skills:

University Degree in Business or Finance
1-2 years of work experience, preferably in a processing/back office/Customer Services function within the Bank
Experience in Finacle, Fin One, MS Excel and MS office