Worldwide
As a support operative you will ensure that all our users have a great experience and can get more stuff done with our software every day.
Tasks and responsibilities:
- Answer incoming support messages via e-mail, chat and skype
- Create documentaion material in various formats (FAQ, tutorials, videos, ...)
- Check and manage public forums such as stackoverfow.com
Required skills:
- Quick aptitude on technical topics
- Clean and entertaining writing skills
- Experience with business software is a plus
- Experience with screencast and video creation tools
About Us
Zey OS is a software company originally founded in Munich 2009. We offer a platform for small businesses that unifies all the features you care about in one brilliant and intuitive platform - from e-mail and calendaring to inventory management and billing. We help growing companies that are stuck in a web of mesh-up and makeshift solutions. We are doing for businesses, what Apple did for consumers: Offering a truly integrated eco system for business apps that is as easy to use as i Tunes, yet powerful and extensible in order to solve today's business problems.
Location
Lviv:
i Hub Lviv
Zamknena St 9
Lviv Oblast
Ukraine
Munich:
Bretonischer Ring 5
85630 Grasbrunn
Germany
San Francisco:
720 University Ave
Palo Alto, CA 94301
United States