Job Opportunities in Turkey


October 3, 2024

NOVARES

Gebze


Customer Administrator


Date: Oct 3, 2024
Location: GEBZE, TR, 41420
Company: NOVARES
Finality
Manage customer and/or supplier order portfolios and supervise customer deliveries.
Main Missions
1 - Manage shipments- Oversee the proper execution of shipments
  • Liaise with customers and give advance notification of any anomalies
  • Ensure coherence of the order book. If anomalies are detected, notify a senior manager
  • Analyse late deliveries weekly
  • Publish results every day, at the end of each week and at the end of each month
  • Occasionally print out shipment preparation lists to give to the store keeper
  • Manage stock by checking the various indices during modifications
  • Order suitable transportation means
  • Update the customer closure calendar daily
  • Inform the logistics department or the customer in the event of a non-compliance with production commitments, if there is a risk of delivery interruption

2 - Manage delivery calls
  • Check that E.D.Is are correctly integrated
  • Retrieve requests from the web
  • Input requests that are not in E.D.I.
  • Ensure that the order book is kept up-to-date
3 - Help to manage internal and external flows in certain organisations
  • Help to create logistics department instruction sheets/procedures
  • Report to the logistics manager
  • Analyse causes and decide on suitable means and methods required to complete his/her assigned missions
4 - Manage logistic customers claims on Customer web portal
Purpose
  • Manage customer and/or supplier order portfolios and supervise customer deliveries
Essential job functions
Abilities
  • Ability to contact customers in person and possess excellent communications skills
Able to prioritize and operate proactively

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