Date: Oct 3, 2024 Location: GEBZE, TR, 41420 Company: NOVARES
Finality
Manage customer and/or supplier order portfolios and supervise customer deliveries.
Main Missions
1 - Manage shipments- Oversee the proper execution of shipments
Liaise with customers and give advance notification of any anomalies
Ensure coherence of the order book. If anomalies are detected, notify a senior manager
Analyse late deliveries weekly
Publish results every day, at the end of each week and at the end of each month
Occasionally print out shipment preparation lists to give to the store keeper
Manage stock by checking the various indices during modifications
Order suitable transportation means
Update the customer closure calendar daily
Inform the logistics department or the customer in the event of a non-compliance with production commitments, if there is a risk of delivery interruption
2 - Manage delivery calls
Check that E.D.Is are correctly integrated
Retrieve requests from the web
Input requests that are not in E.D.I.
Ensure that the order book is kept up-to-date
3 - Help to manage internal and external flows in certain organisations
Help to create logistics department instruction sheets/procedures
Report to the logistics manager
Analyse causes and decide on suitable means and methods required to complete his/her assigned missions
4 - Manage logistic customers claims on Customer web portal
Purpose
Manage customer and/or supplier order portfolios and supervise customer deliveries
Essential job functions
Abilities
Ability to contact customers in person and possess excellent communications skills