Administrative Support Officer

September 20, 2024

AIS

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.

We are looking for potential candidates who are eager to learn and grow to join our young talent team.

Job Posting Location

Bangkok

Job Summary

Key SRO : Request 5G & EDS Site Survey, Urgent Up-speed Bandwidth
Create SMT Renew and add on service Opp to order for Renew / Change Order / Terminate
Create Data Center usage report to charge customer as per defined process; Power usage: Pay per use charging, Exceeding usage ; Remote Smart hand: Pay per use charging, Exceeding usage
Quote EDS Tariff price to Partners (Singtel, GCX, CU, CM, CT)
Liaison with customer to follow up on renew contract
Prepare budgetary quote for customer upon AM request with standard tariff and agreed rate card in the existing contract.
Key e-Process for Bulk SMS and Corp Fixed Line
Handle customer inquiries and provide information about order status
Liaison with Accounting Team to request manual invoice
Liaison with Collection Team

Job Description

' 1. To handle the end-to-end process of renewing, changing requests, and upside orders on customers' existing service contracts, which focus on Strategic Enterprise, International Carrier, and Global OTT Provider. Ensure maintaining and increasing sales revenue.

2. Handles day-to-day customer management operations and provides timely responses to customer requests.

3. Required to liaison between customer and collection team to ensure the timely payment term.

4. Prepare the Monthly Service Inventory Report according to service contract.

5. Support Property Strategy: Exclusive building Sales Lead

Liaison with Building juristic to assign new lead of corporate and individual customer who is the tenants of AIS Exclusive Building
Exploring new markets and business opportunities to sell products and services.
Creating daily sales report
Maintain good relationship with clients and Partner
Handle and solve inquiries from clients with business manner

Recruiter

Patcharin Vanichapornkul (พัชรินทร์ วณิชอาภรณ์กุล)

We regret to inform you that this job opportunity is no longer available