This position will be Taiwan regional responsible for the Planarization Taiwan account management except only TSMC for the Planarization Business Field. The Taiwan Regional Sales manager is responsible for all aspects of our commercial engagement with the customers in Taiwan(except TSMC) including development of account plans, achieving annual revenue and profitability goals, opportunity and growth plans, relationship management and ongoing customer support and satisfaction improvement in terms of quality and technical performance. Working in full alignment with the broader global business team including Marketing, Application, Operations, Quality, Supply Chain, Finance, Customer Service, and Legal, the Taiwan Regional Sales Manager will coordinate all interactions with the customer ensuring the Planarization Business Field presents a consistent face to the customer in Taiwan and that the organization is aligned to achieve business objectives. Position will require close alignment with all other Business team who also work with the same customer for other product lines in Taiwan as well as Micron globally. This position is located in Taiwan, reporting to the Planarization Global Sales Director.
Your Role
Develop and implement Taiwan account strategies including Micron with concrete objectives and actions, including detailed assessments of growth opportunities, aligned with the Planarization business strategy.
Establish and maintain critical relationships with customer decision makers in Taiwan as well as multiple functions in Micron across the countries including technology, process, quality, and commercial areas.
Be the customer advocate back into the appropriate business units and coordinate activities of internal cross-functional teams, to drive sales opportunities, improve quality, sustain business continuity, and drive customer initiatives to successful closure.
Negotiate pricing and contract terms for new and existing business.
Lead new business/customer bid package (pricing, specifications, stocking capabilities, supply chain etc.) negotiation and internal alignment to meet customer expectations and deadlines.
Maintain detailed documentation of sales opportunities and pipeline status to ensure programs are progressing in line with business goals.
Obtain customer forecasts and ensure internal company forecast tool for product supply is updated per requirements.
Lead change notification and change implementation efforts with customer whilst influencing and ensure organization is meeting customer change management requirements.
Lead internal functions to ensure that we meet and exceed customer expectations on product delivery, quality, supply chain, and continuous improvement.
Use business and financial skills to synthesize and analyze data in support of making business decisions.
Move work forward by effectively managing ambiguity, eliminating non-value-added work, and removing obstacles.
Drive organization to provide prompt and thorough responses to customer quality/supply assurance complaints and be the face of the organization to present and close with customer.
Who you are: Minimum Qualifications:
Bachelor’s degree in a science or other technical discipline.
10+ years of Sales or marketing experience.
Experience in the semiconductor industry (or equivalent), of semiconductor chip makers in R&D/Engineering team or CMP Slurry chemical industry or CMP tool industry for semiconductor area
Preferred Qualifications:
Strong understanding of Chemical or Engineering principles.
Experience of CMP area like tool or process development
Demonstrated track record of relationship building and strong customer facing skills working in demanding customer environment.
Strong communication skills and proven cross functional team leadership across countries required.
Experience managing, balancing, and influencing priorities of both the company and customers.
Experience working in a fast-paced, technology-centric environment and result oriented mindset